I have had the X1 for two months and continue to have the same issue with my primary box. I go to bring up the side guide by hitting right on the central pad and it goes to channel 2 or channel 5. I hit the last button and the same thing. After I go through this back and forth trying to get it to respond correctly, sometimes it does and other times it powers the box down. I contacted comcast to give me back my old box and the old system and was informed it is no longer available and only the X1 boxes are being distributed. Please save me from have to watch ME tv all the time!!!
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