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djh2dc · ‎08-18-2016

Thanks, already tried that. The offshore customer service agent I reached first gave me an incorrect answer; then demonstrated unfamiliarity with the product/marketing announcements that led me to the question in the first place; then gave me the same countries that appear on the Web site with the vague language "call places like"..."and more". I have lost interest at this point in spending time pursuing a correct, relevant answer from Comcast and will just use the other solution I've been using for my international VOIP calls (Skype). I did not have time to wait on hold for a supervisor to handle the question correctly, as I'd already been on the phone for half an hour at that point. Comcast customer service, as usual.

djh2dc · ‎08-10-2016

Does anyone know where to find a list of all of the countries that are included for free for international calling in the Xfinity Voice Unlimited Plan? Recent marketing emails from Xfinity as well as the Web page at http://www.xfinity.com/international-voice do not have updated or complete information regarding this issue. That Web page states " Now, the XFINITY Voice Unlimited plan lets you call places like Canada, China, India, Mexico, Hong Kong, South Korea, Singapore, Puerto Rico and more – at no additional cost. " "like"..."and more"...are vague and an actual list of the countries doesn't seem to be available. (The "See international calling rates" link on that page also does not lead to a relevant answer for this question.)

About djh2dc

Re: Countries Included in Voice Unlimited Plan?

Countries Included in Voice Unlimited Plan?