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About rjom
since
08-28-2014
08-13-2019
rjom
Contributor
39
Posts
42
Kudos
1
Solution
05-25-2019
09:28 AM
Sorry, I should have been clearer in my question. The two machines I referenced are actually DVR's, not boxes.
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05-25-2019
08:28 AM
I have two X1 boxes. On one of the boxes, in the middle of playing back a recording, the recording stops and says that the program is not available and switches to the On Demand version. I can exit, find the program and resume the original recording. After fast forwarding again with Smart Resume, the program will again stop and say it is not available. I have watched the same program on both of my boxes, but this only happens on one of the boxes.
Any ideas why this is happening?
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05-17-2019
06:20 AM
2 Kudos
Thanks for your response. Update. Watched Netflix last night and it is back to normal. Also, no stutters!
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05-15-2019
06:16 AM
It appears that the Netflix stutter has gone away, but now, after watching an episode on Netflix, when the show is over, the screen goes blank and no commands work. I must exit out and sign back in to watch another show. Anyone else have this problem? Just happened yesterday, coinciding with no more stutter.
Rick
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01-23-2019
08:58 PM
5 Kudos
I am in Massachusetts. Regular TV is fine, just the DVR playback.
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01-23-2019
08:35 PM
14 Kudos
My playback is now stopping and starting and losing sound. It has been happening since last night on recordings. Is this a problem with my machine or the cloud.
STB version PX013AN_3.2p10s1_PROD-sey
Please assist. I see others are having this problem.
Rick
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01-23-2019
08:22 PM
12 Kudos
Mine is doing that also, I thought it was my machines. This just started last night. Have others reported this as well?
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