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About rjom
since
08-28-2014
01-03-2021
rjom
Contributor
52
Posts
45
Kudos
2
Solutions
12-17-2020
05:40 AM
800-995-3086
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12-06-2020
10:39 AM
No, I gave them the promo code and they looked it up and added the subscription for 14.99.
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12-06-2020
10:08 AM
This is what I see. But the deal when I click is not 14.99 for a year. It is 9.99 per month. I called Norton and they sent me the download.
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12-06-2020
09:32 AM
Yes, this is the one I click. And then when I get to the site, it will not allow me to download the 14.99 offer.
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12-06-2020
08:46 AM
I went to sign up for the Norton 360 Deluxe and I could not sign up for the Xfinity free trial offer. When I clicked, it was going to charge me 9.99/month and said that I was limited to Lifelock Standard. Got a message saying they could not add the Deluxe to my cart. Has anyone had a similar experience?
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10-05-2020
09:54 AM
1 Kudo
Is anyone but me experiencing this problem. Has been happening over the past 24-48 hours at my home in SE MASS. Rick
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01-01-2020
02:01 PM
@sparky1957 wrote: No one from Comcast has contacted me yet but the last 2 most recent Boston Bruins recorded games have playbacked without any skip ahead. Maybe it's fixed.?
I have also watched two days of News Center 5 (805) without skips. Let's hope so.
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12-28-2019
11:28 AM
From where I am wathching and the time of day, that is not possible. It worked fine up until about a week ago. I think I would rather have them fix what ails it. They should be able to fix it. It happened a while ago and the addressed the problem. Not sure why it is taking so long.
@Rustyben wrote:
@sparky1957 wrote: And another update: the same recorded HBO movie skips ahead and buffers on my Windows 10 laptop. Please fix this!
both are viewing the cloud DVR version of the recording. use on-demand or home DVR to watch the recording/on-demand.
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12-25-2019
06:31 AM
Update, I have tried streamining on different devices and they all skip ahead and back. Becomes unwatchable.
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12-24-2019
02:01 PM
I have been having the same problem watching a recording of News Center 5 in the morning. All other recordings are working fine. Channel 805 has a problem. Also, I am watching it about 20 minutes behind the live broadcast, and it seem the live broadcast is where this is skipping to, back and forth.
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12-08-2019
12:42 PM
1 Kudo
For the last couple of days, CNN has been pixelating off and on, on all of my sets. Has anyone else noticed this? No other channels that I watch have been pixelating.
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01-23-2019
08:58 PM
5 Kudos
I am in Massachusetts. Regular TV is fine, just the DVR playback.
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01-23-2019
08:35 PM
14 Kudos
My playback is now stopping and starting and losing sound. It has been happening since last night on recordings. Is this a problem with my machine or the cloud.
STB version PX013AN_3.2p10s1_PROD-sey
Please assist. I see others are having this problem.
Rick
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01-23-2019
08:22 PM
13 Kudos
Mine is doing that also, I thought it was my machines. This just started last night. Have others reported this as well?
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