Community Forum
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About bumboola
since
08-13-2014
01-17-2019
bumboola
Contributor
23
Posts
2
Kudos
0
Solutions
01-17-2019
10:03 PM
There is no need for wi-fi calling unless you are in an area with little to no signal, only in that case is it useful.
Also, you are never billed data usage for phone calls. whether you are on Wi-fi, CDMA or VoLTE.
... View more
12-26-2018
01:26 AM
Go to your mobile account home page, click on devices near the top and click on make a payment. It will show you how much is still owed on the phone and you can make a partial or full payment there.
... View more
12-15-2018
11:53 PM
BYOD = bring your own device, the wording confused me.
If the two new phones you purchased (and ported numbers to) were not an Apple or Samsung device, you received what you were owed at $150 per phone/line. If they were an Apple or Samsung device you woud be owed more. I suspect it's the former and that you received what was promised.
... View more
12-14-2018
11:34 PM
I also agree that t here needs to be a more precise billing data total, Xfinity has this info and I don't understand why it would be so hard to tie this to your online account like every other major carrier.
M aybe someday.
... View more
12-14-2018
11:25 PM
BYOD was $150 per device so you're all set, never was $300 per.
Sometimes the rebate center is messed up, mine showed gift cards that I was never entitled to and they were cancelled out eventually.
... View more
12-11-2018
07:48 PM
@Johnnycritch wrote: I have a Galaxy S9 plus and don't get alerted if I have a voicemail. I called my VM, didn't realize I had any, and had 16. How can I connect my voicemail to my phone?
If you go to Settings > Notifications is the voicemail app checked on? If it is try unchecking it, restart the phone and turn it back on.
Also, you should/will recieve notifications whether you are on wifi or cellular.
... View more
11-18-2018
08:27 PM
@garymac wrote:
I was told if another one was launched within 30 days I would be eligible.
You were told wrong.
... View more
11-07-2018
04:05 PM
I automatically received the software update overnight on my S9+ so it should be available to all S9/S9+ models. If you have not received it yet, perfrom a manual update and it should pop right up.
... View more
11-06-2018
03:02 AM
No need to say sorry, I assumed it was a S8 since she received the update. Just wanted to make sure as nobody on this thread with a S9 or S9+ has gotten it yet.
... View more
11-05-2018
11:25 PM
Why are the S8 models getting an update before the S9 models? The S8 is not even listed as having wifi calling available yet and the S9/S9+ are listed as of having it 6 days ago...
... View more
11-02-2018
04:08 AM
There was no update rolled out on October 29th and it is still not rolled out as of November 2nd at 4:00 am. If it was rolled out you could force push it to your device by manually checking for updates which currently shows nothing available.
I'll believe it when I see it.
... View more
11-02-2018
03:44 AM
No, there are no links to that deal, they were located at https://www.xfinity.com/mobile/ which will only show you the current deals available.
... View more
10-29-2018
10:09 PM
I know all that and you failed to answer my question in the pm I sent.
Are the updates provided directly from Verizon or Xfinity Mobile?
My device is not unlocked so I'm not getting anything from Samsung. They release the update to the carriers to allow them to test/customize it for their devices and then it is released through the carriers. It's either Verizon or Xfiinity Mobile.
... View more
10-23-2018
08:04 PM
I had assumed that we were on the Verizon schedule as I would always get a firmware update a day or two after Verizon released them. With the October patch, Verizon released it over a week ago and I still have not received it (automatically or manually) for my Samsung S9+. So now I'm thinking that we're not on the Verozon schedule and that Xfinity Mobile is actually the one pushing them out? Not complaining, as I don't think these security updates every month are all that urgent but I would like to know for future reference.
Does anybody have a definitive answer on this?
... View more
10-22-2018
09:30 PM
2 Kudos
You were lucky to get the $100, the terms clearly state that you need to port an existing number to qualify for the gift card. I'm amazed at how many people on this board don't bother to take a minute to read the terms instead of simply accepting a verbal agreement from somebody who obviously did not know whay they were talking about. gderf is right on here.
I received my gift card (and spent it!) before the 90 days were even up, so no, it is not a scam.
... View more
08-16-2018
04:02 AM
I’m 100% happy with Xfinity Mobile and with Xfinity in general.
Purchased a Samsung S9+ by the month with a by the gig plan and still saving a large amount of money over paying Verizon for just a 1g plan with my old S5. When I received the phone and ported the number over it was completely set up from the get go. Voicemail was already set up with the standard greeting (which is what I wanted) and all I had to do was transfer contacts and photos from the old phone. It has worked perfectly for over two months now and I don’t expect any changes in the future.
I do know a couple of people who brought over their Apple phones and they had some small problems which they got sorted out, they are happy now. If you buy your phone from Xfinity you shouldn’t experience any problems at all.
... View more
08-16-2018
12:47 AM
As far as I know a $200 rebate was only offered for Samsung phones (and Apple BYOD) when you made the purchase, is that what you ordered? There is a $150 rebate on the lower priced Android phones (can’t remember if it was Motorola or LG or both) recently that went into effect after the Samsung deal was over (believe June 24) which is still going on. The Samsung rebate is now $300. If you did not purchase a Samsung phone then I don’t know what you could do, if you were told that a different phone qualified for the rebate then the rep didn’t know what they were talking about - a recurring theme here. Have you checked the rewards site? If you put in your main Xfinity account number and it shows that you are eligible for a rebate then you should be ok. If not, you’re not going to get a rebate. The rewards site is definitive, calling them is not and will get you nowhere. This will also show if the phone your husband purchased is eligible for a rebate.
... View more
08-15-2018
10:24 PM
@gwenharris wrote:
Dan, Aren't all calls to Xfinity recorded and monitored? This salesperson outright lied. She even gave me her direct line to call her back after the first initial call. I called her right back on it as soon as I called Verizon.
The need to have a $45 unlimited plan is patently untrue, that guy doesn't know what he was talking about.
You did port your same number from Verizon to Xfinity, correct? If not, that's why you were told that you are ineligible for the promotion as it is a requirement of the rebate. If the phone you chose was not eligible for the promotion then yes, you were lied to but more likely is that the rep didn't know what they were talking about.
... View more
08-15-2018
10:08 PM
Triple (or Quad) Play package has to be Preferred or above to qualify for this deal.
I received mine a couple weeks ago and have been very pleased with it, never felt the need for a tablet but I have found it very useful.
... View more
08-04-2018
10:35 PM
Shipment came in past week, most people that were waiting received the package yesterday. Mine was ordered on 7/21 and received 8/3.
... View more
Latest Tags
No tags yet
