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About CSM123
since
08-02-2014
08-20-2019
CSM123
Contributor
39
Posts
1
Kudos
0
Solutions
08-20-2019
12:21 PM
I had factory reset the XB6 and it went back to the firmware interface which was much better. Then just don’t use XFi which was horrible anyway.
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02-21-2019
03:26 PM
This is very disappointing, to be locked to the Comcast DNS Is there a plan to fix it in the future?
Also this SVG2486AC doesn't do NAT loopback, so another issue with this gateway.....
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01-18-2019
04:14 PM
My modem is on eligible list in the link above, but apparently it has to be a rented modem to work with XFi?
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01-11-2019
10:41 PM
Resolved problem. Had to so with change in gateway IP that I didn’t reset on a device. Could see device internally but gateway mismatch caused port forward issue.
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01-11-2019
10:23 AM
Thanks for the link. Have already read it. I’ve done port forwarding with many routers in past. Must be some issue with this XB6 that is peculiar.
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01-10-2019
08:45 PM
1 Kudo
I have setup port fowarding from the XB6 gateway menu (not Xfi, the Gateway homepage directly). I cannot get any ports to forward. All other functions seem ok. I did change the base LAN address to match the network (192.168.x.x) I was using with my previous Linksys Router which is no longer used. Any suggestions on what I can try next? I've tried changing firewall settings, etc. The ports I'm connecting to can be seen from the LAN side, but nothing seems to forward from the WAN.
Thanks for any help. Carl
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01-09-2019
10:44 PM
I have this same problem. I have the latest modem that is XFi compatible so I don’t understand what the issue is causing this not to work.
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The HDMI splitter I’m using is working great. I tried everything and this was the only solution that worked for me.
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Understood. The point was that the 4k DVR has more allocated total memory from what I understand. Earlier poster said that the older DVR’s had same. Maybe he’s right about the physical HDD, but the 4k DVR has advantage of more user recording space overall.
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All my recordings are still there. Uses cloud....
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My recordings were at 80% with the previous X1 DVR, and after installing the X4 DVR, it was at 10% capacity, so definitely had much more available space allocated for the 4k version. Carl
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The problem is not the 4k DVR, but the companion box (non-dvr). Unfortunately to get 4k companion box you need the Xi6 wireless box, and that needs the Comcast modem etc etc..... This splitter is 4k compatible as well, but that feature isn’t used with the X1 companion box that is just 1080p. Anyway, the 4k DVR has advantage of much more recording storage space, even if you didn’t have 4k TV, and it also works with the 4k main TV.
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I tried SIIG HDMI splitter between the cable box and the TV and it seems to be working to solve this chronic problem of no signal. I used the 4x version I had and have ordered the compact model which I assume will do the same. So nice to have a signal!! SIIG 1x2 Port HDMI 2.0 Splitter 4K 60Hz HDR Compact USB Powered Auto Scaling HDMI Splitter - HDMI 2.0a HDCP 2.2, 18Gbps, YUV 4:4:4, 3D, EDID, Dolby Digital - 1 in 2 Out (CE-H23K11-S1) https://www.amazon.com/dp/B07HB9J6RY/ref=cm_sw_r_cp_api_0Ob8BbZR9KJC3
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Has anyone tried a HDMI splitter between the box and the TV that would bridge/buffer the signal? Carl
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Mine is set to 1080p60. Still does it. I have Comcast coming tomorrow as they say my signal is low. I’m sure it has nothing to do with this, but need to get it checked off the list so that they can focus on real issue....
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This just helps to show it is a Comcast box issue.......
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Great idea! Hadn’t thought about using the timer. Will add that for a reboot in the mornings.
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I installed a smart plug so I can power cycle the Comcast box with Alexa voice command. I got tired of going behind TV to physically power cycle the box!
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Can you repost the converter link?
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Checked connections. When the problem occurs a few times a week just power cycling the X1 fixes. Never had this problem with previous TV. Something in the HDMI interface to the Sony is not right. Tried new HDMI high end cable. No issues with signal after the reboot, just something with initiating the HDMI connection only a few times a week.
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Same problem here. Only occasionally when turned on, and have to reboot th X1. Seems like HDMI communication issue.
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Mine seems to work better with Comcast Labs HDMI can next time on. Then at least I didn’t need power cycle of the X1. I just noticed when no signal, if you press the “xfinity” key on remote, then it will sense the signal and work ok. This might be a key to solving, based on what this sequence does. Carl
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I tried d different ports previously but not recently. I’m on Port 2 currently. Let us know how the V4 box works. Looks a little bigger. Same price? Carl
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I have latest Firmware on Sony TV and still has problem. Behaves differently with the Comcast Labs power saving on or off. Seems to be some sort of timing thing on the HDMI line. Rebooting Comcast box will fix it. Sometimes it behaves differenty if you use timer to turn TV off also. Really annoying. Hope if gets fixed soon.
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Same here. New update today didn’t fix it. Still have to turn off/on a few times to get signal.
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Here's the sequence that I have. TV comes on with timer, no signal. Turn off and on 3 times. Then it works. I have power saver on with the setting to come on with HDMI. Tried with power saver off and same. Carl
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Are your TV's 4K? Still have the problem a few times a week. Other times works fine. Not sure if it is after Comcast refresh or not. Got new HDMI platinum 4K cable. Still have problem. Carl
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I'm having problem with XBR43x800D. What is the Sony firmware version that you have now that fixed the problem? Carl
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09-11-2016
09:34 PM
Same problem here. Just noticed all my emails longer than 30 days old GONE! Chatted for an hour, but no help. Said to call the cust service phone line, so will try that next. I hope they can recover the old emails. Not good.....
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