@CCAndrew wrote: Hi Brandon, We are having the same problem as Jen except both of our teminal boxes (150s) are not able to access recordings on the DVR in the living room. Sometimes they will see the recordings, but most of time they do not. A Comcast tech had us reboot the boxes which resolved the problem temporarily but was not a permanent fix. If we initiate a recording on one of the stand alone 150s we can then see the recordings on the DVR again, but again it is only temporary. Do we need to have a tech come out and check the equipment/installation? We've pretty much had this issue since the service was installed back in May. Thanks. _____________________ First thing is to check your moca diagnostics. Hold exit for 5 seconds, Down arrow 2x, and the number 2, scroll down to moca diagnostics. Post back the numbers you see or post a screenshot. Checking your signal levels all 3 of your devices are out of spec on the upstream and that could why there's no communication, you may want to get a tech out anyway to get you into specs. Didn't see any numbers for moca diagnostics, just moca network status enabled and moca link status link up. Thinking we need to have a tech come out like you said. Thanks for the quick response.
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