@ComcastTito I'm still seeing this message:
I sent my account details to you in a private message awhile ago but I never received a respone.
I've also started having issues with people calling me and it going straight to voicemail without ringing, and it sometimes taking 20 minutes (or longer) to send / receive SMS. It's been difficult to troubleshoot as both problems happen only intermittently. I don't know if it's related to the Ready to activate message or if they're separate issues. Things I've tried:
Disabling Wi-Fi calling (have also had it enabled previously)
Disabling Wi-Fi power saving mode (have also had it enabled previously)
Disabling Switch to mobile data (have also had it enabled previously)
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I purchased a Galaxy S9+ from the Xfinity Mobile website in January 2019, and have been using it since then without issue. In the last couple of weeks, I've started getting a notification from Setup Wizard that says "Ready to connect your service? Visit xfinitymobile.com/activate or gives us a call. . ."
When I click on it, it takes me to the xfinity website, automatically logs in, and shows my two activated devices (my wife has an S9). It doesn't let me swipe the notification to get rid of it. Restarting my phone makes it go away for awhile, but it always returns after a few hours.
I can make calls, send/receive texts, and mobile data works, so obviously my service is active. What can I do to make this notification go away?
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