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About D-man
since
05-15-2007
03-03-2021
D-man
Regular Contributor
93
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5
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0
Solutions
03-02-2021
06:03 PM
No updates on mine yet either but I did order one last week and it still said the 12th.
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02-22-2021
03:52 AM
Well I chatted with someone and they basically said if you order it before the 24th and activate it within 30 days of the order date you are fine. So I just ordred one now (waiting close to the 24th) and hope it gets here within 30 days or else I might just return it.
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02-18-2021
01:43 PM
Is it common that Xfinity automatically unlocks your phone? I chatted with someone earlier and they said my phone is already unlocked (I have Android), but I never receieved a pin or had to do anything. How can I verify it is actually unlocked?
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02-17-2021
03:30 PM
I too am interested in this as I am about to updgrade my phone but am curious about the process. Can you unlock your phone now while it is still active, or is that done after it is inactivated? And once it is unlocked, does the person who buys it from you need to do anything? Do they need a code or anything, or does it stay unlocked?
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02-06-2021
06:34 PM
Hi, I did read the fine print. Look at the second bold part that talks about $400 back. That is for upgrading an existing line to a new Samsung. I also see it ends 2/28 but I am wondering if that means that you just have to order it by then or receive it by then.
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02-05-2021
01:32 PM
The current $400 gift card to upgrade an existing line to a Samsung phone says it expires on 2/28. The S21 currently says it is on backorder until March 12th. I believe the fine print says you must activate the phone within 30 days of purchase. Does that mean actual order date or when you receive it? If I ordred it now, and it didn't get here until March 12th, that would be over 30 days. Or will this rebate still work as long as you order the phone any time before the 28th?
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08-11-2020
01:10 PM
Thanks, that is good to know. So it does sound pretty rare. My wife was just going to updgrade because she still has an iphone 6 but it still works fine. She was going to get the 11 for $749 for the 128 model so with $200 off that isn't bad for $549. I don't know, I guess you could always wait for the next phone but gotta pull the plug sometimes.
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08-11-2020
10:47 AM
Just out of curiousity, have they run offers like this for existing customers in the past? I don't look here all the time so I could miss them, but it just seems like every time I look at the website, there is always an offer for new lines that port a number. I am just thinking ahead because I don't necessarily need a new phone now so am wondering if they do this every so often.
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08-09-2020
04:28 PM
I began service with Xfinity 2 years ago by transferring an iPhone from Verizon and want to upgrade that phone now. Is it just as simple as ordering a new one online from xfinity? The reason why I ask is because I thought I remembered reading issues with that on here a while ago, but hopefully that has been resolved or I am mistaken.
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08-08-2020
01:32 AM
It says something about $1000 max per customer and also something about 1 card. Do you know if this will work with two phones if I upgraded an iphone now and a Samsung before their Sept. deadline?
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08-07-2020
07:12 AM
I notice all the time that Xfinity offers $200 off or so on phones but it requires a new line and transfer of a number. Right now, the offer is $200 off an iPhone or $400 off a Samsung with new line but reading the details further, it says that you get those same amounts in gift cards if you upgrade as an existing customer. Did I read that correctly? I don't remember ever seeing offers for existing customers so I wanted to make sure that is right.
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12-18-2019
01:36 PM
I am going to bring this up again because I don't feel like I got a straight answer. To restate, I am not trying to BYOD to an existing line. I orginally BYOD to Xfinity and now I want to upgrade that line to a new device purchased throught Xfinity. Is that possible?
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12-18-2019
01:14 PM
I know it is unforunate that rebates or discounts on new phones are for new customers, but that seems normal with all carriers. Anyways, is it correct that you have to transfer a line in order to get those discounts? What if you just want to add a new line of service to your account?
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12-18-2019
01:11 PM
My wife and I average using 3-4 GB per month so right away, the $30 per month for 3GB is going to be cheaper. The biggest difference here sounds like the throttling that may occur. Is that really going to affect someone like me that much? We mostly use the phones when connected to wifi but when not, we never stream any videos or data hogs like that. Mostly just some web browsing and occasionally streaming music. Is this going to be a big issue for most people?
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10-28-2019
04:48 PM
So are you saying that once that phone dies or if I just want to get a new one, that I can no longer use that phone number? That sounds ridiculous. Can I at least order a new phone on a new line and put the SIM card from the old phone into it? Is there any way at all to get a new phone on that phone number?
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10-17-2019
07:05 PM
In those terms, I found this:
Customers on Xfinity Mobile accounts established on or after August 1, 2019, may experience slower data speeds during periods of congestion on our carrier partner's cellular network. Once the demand on the cellular network lessens, your speed will return to normal. Note that customers may purchase the ability to receive Service that will not experience such slower data speeds during times of congestion on a per-line basis.
Since my account was established before August 1, 2019, does that mean that I will not get throttled even if I switch to the new plans? Could someone from Xfinity please verify this?
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10-10-2019
07:38 PM
This seems like it would be simple but I am a little confused after reading posts here. One of the lines on my account has an old iphone 6 that was a BYOD. If I want to upgrade that line to a new phone, is it as simple as going to an Xfinity store or ordering it online? Are the problems I read about just when people try to bring their own device to an already existing line? Is there any way to get a phone with rebates if you alrady have a line?
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10-07-2019
01:26 PM
My wife and I have been on the $12 per gig plan for over a year now and it is saving us a bunch of money. Every month we have either used 3 or 4 GB, with one or two that went up to 5 GB. It seems like a no brainer to switch to the $30 3GB plan to save $6 a month but wanted to check here first to make sure I am not missing anything. Thanks.
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09-28-2019
05:45 PM
Do the 4K football games stream or is there an actual channel? If they do stream, can I just watch them on an Xfinity app either through my Samsung TV's apps or through Amazon, or do I actually need the Xfinity box?
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09-28-2019
01:09 AM
I use Netflix and Prime through the TV apps but was wondering if there are any on demand shows in 4K. It sounds like some football games are. Overall though, is the picture quality any better for non 4K stuff on the xg1v4? Just wondering if it's worth the swap.
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09-27-2019
08:14 PM
I currently have two cable boxes in my home: A MX011ANM XG1 which is on the main TV we watch all the time and a PX022ANM XG2v2P that is on another TV that is not watched that often. Is it a good idea to swap out the boxes every once in awhile? Are the newer ones faster? I do notice the XG1 box I have does seem to have some lag when navigating the menus and stuff. The other one does too but I don't know if that is just normal lag plus I don't use that one that much. I know there is not a lot of 4K content on Xfinity yet but is it still worth it to get a 4K box? Which boxes are currently the best? Let me know what you think I should do with these two boxes.
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