About D-man

We currently have two phones on xfinity mobile.  Can I order a new phone (new line) and swap sim cards with one of the phones already on the plan?  Basically, I want my current phone number on the new phone and I will give my old phone to one of my kids.  Are you able to just swap the sim cards, or does that work?   ... View more

Can someone please explain how safe it is to connect to either type of Xfinity hotspot?  I make sure not to log in to any bank accounts or anything important like that when connected to a hotspot but is there anything else to worry about?  Is just being automatically connected safe?  What about the fact that your email is always syncing or your Google account is syncing?   ... View more

No, I do not work for them nor am I being paid to post this.  I just wanted to share my good experience with everyone because when I was considering the switch, all of the negative issues posted here almost prevented me from making it.  Just keep in mind, most people come to these forums because of issues and not when all is going well.   Coming from a Verizon plan with two lines and 8GB shared, my bill was $92.50 per month before taxes, not including phone payment, and with a 25% employee discount and we typically only used about 4-5 GB per month.  I never wanted to switch because the Verizon service worked best in my area and anywhere I traveled where other carriers had problems, but this offer seemed too good to pass up.  Since my wife was already off contract, I switched her iPhone over first in February to see how it would go.  I brought the phone to the store, they had it switched over in a few minutes, and I was out the door.  The process went very smooth and she noticed no difference in service over the next month or so.  At that time, my phone was finally paid off with Verizon and I needed a new phone so I bought a Galaxy S9 while they were offering the $250 gift card.  I went to the store, picked one up, they ported my number over, and again the process was very smooth.   In the 4 1/2 months since I have had the phone, I have not had one issue with anything.  We are on the pay per gig plan and we use even less data now due to being connected to hotspots.  The monthly bills have either been $36 or $48 every month because we have kept it under 3 or 4 gigs.  At this rate, will save close to $500 for the year!   The $250 gift card even arrived within a couple weeks of us satisfying the 90 days of required service to receive the card.   Of course, this is not going to be for everyone.  If you have a family of 4 with 4 unlimited plans, or you plan to stream a bunch of HD videos, or play games, this may not be the best due to some of the data limitations.  But for many people, it will save you tons.  I just thought I would post this for those of you who may be hesitant like I was.  I have not noticed any difference from the great service I used to have with Verizon. ... View more

In addition to the $250 gift card for a Samsung phone, I thought I saw somewhere that you can get $200 for a trade in. What are the details on that and is it in addition to the gift card? Would you have to give up your old phone at that time, or could you bring it back a few days later? ... View more

You probably can't tell us even if you do know...but just thought I'd throw it out there.  I definitely want to buy a S9 but I always like to wait at least a few weeks after a new device is released before I buy it.  Any word of what there might be after the $250 promo expires on the 22nd? ... View more

I just read about all of the people who have not received their gift cards but am wondering if anyone has from any of the XM promotions offered.  I know in the past when Comcast has offered gift cards for certain things (they used to have an agreement with Verizon and would offer a gift card if you upgraded your phone) that it took forever for me to receive it on two different occasions.  I had to keep calling and calling and escalate it until finally I received them.  I hope this isn't standard practice that you have to fight to get your gift card. ... View more

Can I stop by an Xfinity store and purchase a phone (with monthly payments) and activate it when I get home?  I want to pick one up for my wife this week while the $200 gift card offer is still in effect but it's going to be difficult for us to find a time to both go.  I imagine this wouldn't be any different than purchasing one online and activating it at home, right?  And for the gift card, do you have to purchase it by the 25th or activate it by then? ... View more

I am just curious to get different people's thoughts on phone insurance and what you do about it.  I have had cell phones since the late 90's and have never had one break or broken screen or anything.   Maybe I am lucky, but I am also very careful. If I am using it where there is carpet on the floor, I am less careful how I hold it, but pay extra attention if there is a hard surface beneath me and hold it a little tighter.  I always have a screen protector and a protective case.  I have also never bought insurance so I figure with all the money I have saved over the years by not buying insurance, I could easily afford several new phones if needed.  Even with coverage, a lot ofthe deductibles seem high so it almost seems worth it to just buy a used phone off of Ebay or something if needed.  Anyways, I would just love to hear other people's thoughts or see how many actually buy insurance.   ... View more

I read posts in the past about happy customers and was just checking back again.  It seems like most of the negative posts have to do with returning phones, or billing problems.  For those of you that have the service and are using it regularly (whether you had problems obtaining the phone, returns, etc. or not), are you happy?  I don't want this to just be "you get what you pay for" and expect lesser coverage because I actually use the phone a lot to make calls for work and would expect similar coverage as Verizon.  However, I did some calculatoins and based on the previous 12 months of usage, I would have haved over $450 during that time if on this plan. ... View more

If you purchase a new phone using the monthly payment plan, are you able to later on pay it off early, or at least apply a big chunk of money toward it to reduce monthly payments?  ... View more

Just browsing through the posts on here, there are countless posts about shipping scams, return problems, etc.  While I would bet there are a lot more satisfied customers than not, and understand most people just post problems to forums, I am wondering if it is just better to get a phone at an Xfinity store if you have one nearby.  You would still get the $200 promotion and if ther are any problems, you could just return it there, right?   ... View more

Right now, we have two phones and a watch on Verizon and I have been waiting for either the next deal on Samsung phones or waiting for my contract and phone payment to run out on Verizon before I switch (yes, I have a stupid smart watch that is under contract until June that is screwing up the whole thing.  I may just break the contract when I find the phone I want).  Anyways, my wife has an iPhone that is paid off so I was thinking maybe I would just port hers over to Xfinity for now.  We typically only use about 4GB per month between us so if I move hers over and she only uses 2 GB a month, I can drop my shared data amount on Verizon and we will still end up saving.  Anyways, since the iPhones have the $200 rebate, it might be a good time for her.  I guess what I am asking is, when I eventually switch mine over later on, is that going to confuse things or cause any problems, or will we just be able to immediately start sharing from the per GB pool?  ... View more