About Strikes12

Once again, my family has hit our newly introduced cap of only a measly 1TB a month for home internet on a 1 Gig Speed internet plan.   How can Comcast consider '1TB' a normal cap for land-line internet usage? Why does this cap not increase every year as technology file sizes grow?   Why does Comcast charge me different 'rates' per byte of data? I thought this was illegal? If I'm paying $100 for 1TB other people are paying lower rates for the same about of data. I thought that was illegal?   Why were Data Caps even introduced for house land-lines? There's no quantifiable resource that's being consumed. I'd file a complaint with the FCC but Comcast & ATT seem to have bought them out.   What can we do to pressure Comcast to increase their monthly data cap so normal everyday familes aren't being forced into an "Unlimited Plan". Which we had for those of you that remember... we were unlimited, but they took that away, put on a cap, and charged us an extra $50 a month to have it back. Seems rather illegal to me?   This isn't a mobile network. So why are we charged like it is?   How can I request how many comcast users have gone over their Cap? Comcast claims it's only 1% and the cap is there only to penalize 'abusers' but I am not an abuser!   How do we get Comcast to extend their cap? or remove it altogether? ... View more

@OutlawStar wrote: Mine doubled in those months as well, the difference between us is nothing changed for me. I'm an indoors person, and an active gamer. There is no reason my usage should have doubled just because it's cold outside ..... Do you watch any 4K Content? Because any 4K Movies/Shows you watch will eat that data up fast.  ... View more

@Allen999 wrote: Wow, I did not realize that others are also concerned with this newly imposed “data plan” rip-off. I signed up for unlimited internet and out of the blue, Comcast comes up with this money making scheme. As one individual indicated, you would have to watch at least 20 hours of HD streaming a day to get close to using 1TB, which is nearly impossible. I plan to make an official complaint to the BBB. This will probably not help, but will make me feel better. If things do not change, I will be changing my internet service to another vendor. It's because of 4K Video Streaming.  A lot more channels and movies are releasing in 4K and eat up a TON more data.    I'm 100% Comcast saw this coming and is ready to bathe in all the extra fees and 'Unlmited Data' sign-ups that they unethically took away from us all. This was their long-game. It's so obvious and with the FCC in their pocket, and our Government, nothing will be able to stop them.    They work side-by-side with under Internet Providers as well, in the backrooms like AT&T.    How do you tell? If you're looking to switch providers and they have the EXACT same plans... that's collusion, not competition.  ... View more

Highly recommend reading this article with Cisco's annual study backing the evidence.  https://motherboard.vice.com/en_us/article/qvqzd5/your-4k-netflix-streaming-is-on-a-collision-course-with-your-isp-data-caps?utm_source=reddit.com   Why should we pay an extra $50 for Unlimited Data on a landbased service? To recoup Comcast for all the 'TV Package' cord cutters.    I pay top dollar for Fiber in my home and I still only get 1TB. Do you know how easy it is to blow through 1TB when you're streaming 4K movies to multiple devices?    The amount of data I use isn't hurting anyone; because it's not a tangible thing. The line is there, I pay for the service and the fiber can more than easily enough handle what I'm putting through it. so now I'm getting punished for using technology that I've paid for.    Ugh. Someone get this information to John Oliver.  ... View more

They'll charge you extra in a heartbeat. It's why the Data Cap is set so unrealistically low.    You get 2 'passes' if you go over, but on the third one, they'll charge you a fee unless you buy up into their Unlimited Data plan for an extra fee.    It's robbery. The whole system is set up for them to either A) Get fees or B) Get you to buy-up into the Unlimited Data. ... View more

Hi all! It's me again! Hit the 1TB Cap again just doing normal 'human' things with the technology that we've unlocked as a Race! My family has once again been labeled "Abusers" and become "Heavy Users" of the Internet! When in reality we're just a normal bunch of people that use the Internet for what it's been invented to do! Here's Comcast now with its greedy little pig-face to swindle more money from hard-working American Families!    Comcast. I have a question. Before you applied a 1TB Data Cap to my account, I had unlimited Data... for years! Correct? Yes. I did. That's the answer, and there's no other answer. So now here you are, taking away that Unlimited Data that I had but you aren't reducing the price I pay every month for no longer having Unlimited Data. Why is that? Greed. That's the answer. You took away a service that I use to be paying for, and you didn't reduce the cost at which I'm paying for that service for no longer having it. Instead, you're now providing me less service for the same price and illegally price gouging me to pay MORE for the same thing I already had.    Your "Unlimited Data Plan" is an extra $50 correct? Yes. That's the only answer.    Therefore, my account should be reduced by $50 a month because I'm not longer on an Unlimited Plan; correct? Yes. That's the only answer.  Explain how this is not how things are happening right now after introducing an Unlimited Data Plan? Which, by the way, has no merit for existing other than to swindle more money out of your Customers.  ... View more

@RobertWy wrote: @Strikes12 wrote: @Rustyben wrote: <snip> the extra to go to unlimited for the large family without cable TV service would seem to be a small price to pay.    You're forgetting the fact that we -had- Unlimited Data; very conveniently... forgetting that fact might I add. All of us, at one point.  So I'm sure you can understand that as a customer that *HAD* Unlimited Data, and had that taken away, and am now being forced to pay a premium fee of $50 to get it *BACK*...seems a little shady. Couldn't you agree with that? If you had something for years, say your door to your house... and then your bank comes up and takes it away, overnight; they then approach you and say; if you want your door back, it'll be an extra $50/mo on your mortgage... you'd be rather upset. So no, the $50 doesn't make me scream, "I can't believe I'm saving all this money by being extorted an extra $50/mo for something I already had." - But I love the phrasing you replied with. This certainly is a "price to pay". It sounds like I'm being extorted by a Mobster so my store doesn't get burned down. Which my question still goes unanswered. If Comcast is now identifying that "Unlimited Data = $50" then why isn't my "Internet Plan" $50 less than what it was, when I *had* Unlimited Internet? Can anyone there at Comcast answer that concern?  I haven't even mentioned how Comcast's Data is no longer equal because everyone's paying a different amount of money per byte because of the plan they're on. All the plans all have 1 TB Data Caps... so even if I pay for a higher plan of service, I still get the same amount of Data of someone paying less. Tell me how that's fair? Figuratively, you're paying $40/mo for 1TB and I'm paying $60 for 1TB. Now the data isn't equal anymore, and it's a direct violation of the current Net Neutrality Laws; which is very concerning as a Share Holder.   P.S. -- $50/mo is *not* a small price. $10 is a small price. $50 is an ~85% increase in my current Internet Bill. So please; explain how that's small?  I'm not sure we had "unlimited data" before they set the 1TB cap.  How did you determine this? I'm extremely surprised that you have to ask that question. You're being either very naive, for someone that's representing Comcast, or really attempting to play the ignorance card. As the person above me mentioned; it's a defacto standard when you don't state there's a limit. Any competent person knows that. 1) No language, what-so-ever, in the past about Data Caps. 2) It was just Bandwidth Tiers. 3) I've never been penalized for using more than 1TB of data in the past.   I'm also fairly certain we could go browse the archives of Comcast's Website and we'll find no language of a data cap.   ... View more

@Rustyben wrote: <snip> the extra to go to unlimited for the large family without cable TV service would seem to be a small price to pay.    You're forgetting the fact that we -had- Unlimited Data; very conveniently... forgetting that fact might I add. All of us, at one point.  So I'm sure you can understand that as a customer that *HAD* Unlimited Data, and had that taken away, and am now being forced to pay a premium fee of $50 to get it *BACK*...seems a little shady. Couldn't you agree with that? If you had something for years, say your door to your house... and then your bank comes up and takes it away, overnight; they then approach you and say; if you want your door back, it'll be an extra $50/mo on your mortgage... you'd be rather upset. So no, the $50 doesn't make me scream, "I can't believe I'm saving all this money by being extorted an extra $50/mo for something I already had." - But I love the phrasing you replied with. This certainly is a "price to pay". It sounds like I'm being extorted by a Mobster so my store doesn't get burned down. Which my question still goes unanswered. If Comcast is now identifying that "Unlimited Data = $50" then why isn't my "Internet Plan" $50 less than what it was, when I *had* Unlimited Internet? Can anyone there at Comcast answer that concern?  I haven't even mentioned how Comcast's Data is no longer equal because everyone's paying a different amount of money per byte because of the plan they're on. All the plans all have 1 TB Data Caps... so even if I pay for a higher plan of service, I still get the same amount of Data of someone paying less. Tell me how that's fair? Figuratively, you're paying $40/mo for 1TB and I'm paying $60 for 1TB. Now the data isn't equal anymore, and it's a direct violation of the current Net Neutrality Laws; which is very concerning as a Share Holder.   P.S. -- $50/mo is *not* a small price. $10 is a small price. $50 is an ~85% increase in my current Internet Bill. So please; explain how that's small?  ... View more

@Rustyben wrote: @Strikes12 wrote: Comcast is exploiting us for money, obviously.  Case and point: Look at their own 'Tools' that tell you how much Data you might end up using. Switch the "HD Streaming" to 24 hours a day, and it's already over 1TB (the Data Cap).   Now imagine your a family. You've got yourself, husband/wife (or not), and kids. So going with a basic 'family' setup here... that's 3 total people; Mom/Dad/Youngling. So now that's potentially 3 different HD Shows/Movies being Streaming at once. Because, in what world do they all watch the same things?! Right?? haha. So that's roughly 3.6 TB of data a month if they watch shows 24 hours a day; which wouldn't exactly be unheard of... and that's ONLY if they watched Streaming shows all day.    How about that new Video Game that your Youngling just got online, so you didn't have to drive them to the store? It's, on average, 60GB! Some of them are even over 100GB! That's TEN (10%) PERCENT of your Monthly Data Cap!!  There is no way that Comcast didn't realize how much Data things are these days. If they really were only 1% of people then we wouldn't see so many complaints from people hitting it month after month because they have a FAMILY. This new Data Cap singled out and exploits all families. We end up paying the price for what? Comcast's GREED. We're not hurting ANYONE. That's why we used to have Unlimited Data until Comcast imposed this Data Cap on our family. We're just trying to enjoy the Technology this Nation has to offer us and we're being PUNISHED for it.  Which brings me to another point. If I was paying $70 for my Internet plan BEFORE this Data Cap when into please; meaning it was unlimited. I was paying $70 for Unlimited Data. But, now they're saying "Unlimited Data is worth $50". Fact. They're stating that now, by charging us a fee of $50 for Unlimited Data. This mean, I should have -$50 to my Plan because I'm NO LONGER getting Unlimited Data! Where's that logic? I should be paying $20 for 1TB Data Cap now.    Comcast. Greed is Comtastic.  Hi, I'm a customer, just like you. HD streaming in your home while connected to your gateway modem and watching linear channels or in-home on-demand or recorded assets from DVR do not count at all toward your cap. you can stream those 24/7 and get no count of data toward the cap. If you want to watch netflix or hulu etc those bytes do count. Not sure how you think downloading 100GB game should not be counted, it is your data to use or not.    Comcast had most of us on 300 GB cap for years and upped it to 1000 GB (1 TB) and it was most welcome and appreciated. in other threads on the board some roku dongles were running an HD screensaver 24/7 downloading images no one was watching. Easy to turn off but took some work to find out what was using the data.  I do appreciate the reply. Also, please don't read into my text; there's no aggression, just a bit of frustration, and I appreciate the discussion as a very long time Comcast Customer. 1) I only have Comcast Internet. Always have. I don't have a TV Service; don't want, don't need it. Obviously Comcast realizes there's a lot of us out there that are this way. So, to recoup lost revenue on TV Services they're hitting us at the Internet side; with these Unwarranted Data Caps that have no actual function than to charge us more money. There's no DATA SHORTAGE, sir. Never in my life as the "Internet run out of data" or became so 'Bogged down' from users that it slowed to a crawl.  2) " you can stream those 24/7 and get no count of data toward the cap." --- Right, because it's NOT Internet Data; it's TV Services. Please don't try and confuse the two or compare them together; it's like Apples to Bananas, sir. Can't do it. 3) Saying that you "Appreciate" Comcast upping the Data Cap doesn't make it right, or even better. 300 GB is an obscenely small amount of data. 1 TB is just as small. This isn't a mobile market; it's a home environment. I'm sure you'd be even more "Welcoming and Appreciative" if Comcast reverted back to their Unlimited Data as they have for years and years ago (you can't deny that).  4) An "HD Screensaver" isn't going to chew through 1 TB of Data; or even 1 GB of data. Let's not be stupid here; anyone with a lick of Tech Experience knows how big an HD Picture is... and that's not even going to make a dent. I don't believe this excuse for a second and call 'BS', 100%.  5) I never said "100 GB shouldn't be counted toward my Data". I said that Comcast is obviously looking the other way, because they should know (as we all do) that 'Games' are rather large. I was stating a fact that there are games on the market right now that would take up 10% of someone's Data Cap in just a matter of minutes when downloaded. Factor in a family that has 2 kids; now that's 20% of the Data Cap because they both bought the game. Come'on - Let's use those brains of ours... it's not right, and it's not even anywhere close to a reasonable Data Cap level to label people "Extreme Abusers" for using 1TB of data. There's 4 other families, that I personally know, that have hit 2-3 TB overages because they have a large family. So even in that small of a localized testing poll... that's way more than 1% of users. To this day, Comcast has never been able to prove/back up their statements/research. Just do a quick poll on this website, alone, for how many go over and it's way more than 1%. Comcast needs to be REASONABLE. If the Data Cap was more along the lines of 5+ TB, then sure... that's more acceptable.  6) This is the year 2017. Comcast is moving us backward; not forward. As a Shareholder of this Company, this current outlook is grotesque. I'd find it hard to believe that Comcast Business Executives don't realize they're targeting American Families with this.   7) Let's not even get started on how well Comcast is doing. They aren't exactly hurting. http://cmcsa.com/releasedetail.cfm?ReleaseID=1023210 ... View more

Comcast is exploiting us for money, obviously.  Case and point: Look at their own 'Tools' that tell you how much Data you might end up using. Switch the "HD Streaming" to 24 hours a day, and it's already over 1TB (the Data Cap).   Now imagine your a family. You've got yourself, husband/wife (or not), and kids. So going with a basic 'family' setup here... that's 3 total people; Mom/Dad/Youngling. So now that's potentially 3 different HD Shows/Movies being Streaming at once. Because, in what world do they all watch the same things?! Right?? haha. So that's roughly 3.6 TB of data a month if they watch shows 24 hours a day; which wouldn't exactly be unheard of... and that's ONLY if they watched Streaming shows all day.    How about that new Video Game that your Youngling just got online, so you didn't have to drive them to the store? It's, on average, 60GB! Some of them are even over 100GB! That's TEN (10%) PERCENT of your Monthly Data Cap!!  There is no way that Comcast didn't realize how much Data things are these days. If they really were only 1% of people then we wouldn't see so many complaints from people hitting it month after month because they have a FAMILY. This new Data Cap singled out and exploits all families. We end up paying the price for what? Comcast's GREED. We're not hurting ANYONE. That's why we used to have Unlimited Data until Comcast imposed this Data Cap on our family. We're just trying to enjoy the Technology this Nation has to offer us and we're being PUNISHED for it.  Which brings me to another point. If I was paying $70 for my Internet plan BEFORE this Data Cap when into please; meaning it was unlimited. I was paying $70 for Unlimited Data. But, now they're saying "Unlimited Data is worth $50". Fact. They're stating that now, by charging us a fee of $50 for Unlimited Data. This mean, I should have -$50 to my Plan because I'm NO LONGER getting Unlimited Data! Where's that logic? I should be paying $20 for 1TB Data Cap now.    Comcast. Greed is Comtastic.  ... View more

It does answer the question. A rather horrible answer though. So why is Xfinity promoting to me that I can do all these amazing things with Xfinity TV... where if I -DO- use these amazing features and services, I just get knee-capped in the end by the same company!  TLDR: Yes, when we stream Xfinity TV through our mobile/pc/tablet devices, we're using our data cap. That's stupid. (to put it bluntly) ... View more

I was curious; if I'm streaming Xfinity TV on my PC/Tablet/Mobile Device at home... is that counting toward my Data Cap? ... View more

Why does someone paying for the lower tier plan of Internet have the exact same data cap (1TB) that I would have with a $100+ Data Plan?? That means not all data is equal.... It's only logical, and fair, that if I'm going to be paying for a higher tier of internet service, that my Data Cap is higher to show for it!  Not only is this completely exploitive to force us to pay twice for the same service... but also not to extend a higher cap for paying for a higher tier of service?! I've had 'Unlimited' data for decades; and now we're being charged an extra $50/mo for something we already had, for no good reason!! If you're going to impose a data cap; then you need to make it EXTREMELY HIGHER. But you're NOT because you're drooling over the new fees and damages you'll be collecting from people that go over and will be forced into this $50 increase in their monthly payments!    FOR SHAME   ... View more

Hello! I'm an extremely upset human being. Since being put on this 1TB Data Cap, my house-hold has managed to surpass it and we're now getting charged for using the Internet; just normal everyday Internet Usage. These Data Caps are so inhumane and appauling, that I'm shocked that we as a society have now come to this.   I have so many anaologies to this; and this is wrong on so many levels to do to people. This is not Cellular Service; you can't charge for the "Internet" as you do access to a Cellular Network with Data Metering. 1) We already pay an increased amount of Bandwidth. This was how Comcast could limit their pipe usage so everyone wasn't blazing around the internet for super cheap. 2) Now we're going to be foced to pay a 'Fee/Charge' for using too much data. Break it down; they're now charging us for using something in quantities, which has no literal quatifiable tangability. (This is highly illegal; it used to be called Price Gouging) #DataGouging 3) Life has been happy and just fine without any kind of Data Limits and there's no technicial reason that Comcast needs to limit people's data other than for their own greed. There's no "Data Shortage" out there.   Let's look at this... A) You and I both wear the same shirt. However, because I wear the shirt more than you (every month)... I have to pay an extra charge every month to where I bought it. B) We all drive the same roads. However, since I drive on the roads more than you drive on the roads, I have to pay an extra fee per mile because of this. We're both alloted only 100 Miles of Road Travel a month. If we go over 100 Miles on the road, we have to pay $10 per 50 Miles extra   Aside from how immoral and wrong it is to even place a "Cap" on the backbone of our technological society and exploit your uers... 1 TB of Data is too low of a Data Cap. As technology increases, so does their sizes and data rates. Video Games along have an average download size of 40GB and the major releases are generally up in the 80GB-120GB range. That's already ~10% of the 1TB Data Cap for a month in just one video game. Now imagine there's two kids in a house-hold that both digitally purchase the same game; that's nearly 20% of the cap gone. Comcast is clearly making an extremely bold statement here. They attempt to push the "If you use more, you should pay more" mentality, however that just doesn't apply here as there's no tangible good.      I refuse to believe that only 1% of Comcast Customers are hitting a 1TB Data Cap, and I demand that Comcast provides edivence and proof of this figure that isn't over 1 year old. You CANNOT base your PRESENT Data Cap off of figures and data from the PAST. They have to stay current with the ever developing industry. Here's some numbers now:   According to Netflix here is the amount of data you will use per hour: 0.7 GB per hour for SD (Standard Definition) 3 GB per hour for HD (High Definition) 7 GB per hour for UHD (Ultra High Definition also known as 4K) Wathing ONE EPISODE of the new Amazon Show "Grand Tour" in UHD will consume 7% of your monthly Data Cap. Any FAMILY will easily surpass this when you have kids in the house that watch the same videos/shows over and over again. So how would you combat this? Well, purchase Phyiscal Copies, one might say? However this is taking a major step backwards in our technological advancements. Comcast is exploiting our useage of Amazon Fire TV, Apple TV, Roku, and other like services that use the Internet, as we move away from Cable. Anyone can see the big picture that's being painted over at Comcast HQ. They're telling us to use LESS INTERNET or else we're going to pay for it; literally.   Let's look at the statement "Users that use more data should have to pay for it." I'm already paying a higher premium for Faster Download Speeds, so why do I have the same Data Cap as everyone else does across all your Internet Tiers? Please answer me that. If Joe is paying $50 and has 1 TB Data Cap, and I'm paying $80 but also have a 1 TB Data Cap, then your statement is already false. Please explain this to me. I'm already paying more than Joe for Internet, but we both have the same Data Cap; but per your own statements posted on your website, this shouldn't be the case! Why do I not have an increased Data Cap since I'm paying more? That's literally what Comcast's statement is... so if by their logical alone I should have an Incrased Data Cap on my Tier of service.    I could go on and on about how inhumane this is... would someone please put their foot down on this already! This is just MIND BLOWING that it's even being allowed to happen.  ... View more