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About brbrob
since
04-09-2014
04-08-2020
brbrob
Contributor
31
Posts
2
Kudos
1
Solution
04-04-2020
07:37 PM
Some of these have been addressed before, but it's happening again:
notification@uconnectaccess.mopar.com
launch-alert@mailman.qth.net
enotices@starone.org
I'm especially perturbed that notices from my credit union are now considered spam. Please resolve this issue ASAP!
Thanks in adfvance...
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12-18-2019
07:21 PM
Comcast didn't change the system this year, and they've been using block lists (plural, both internal and 3rd party) for several years. I (and many others) have had this issue since at least 2015, when I changed my ISP. A quick Google search will lead you to many results going back several years.
/unsub
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12-17-2019
08:43 PM
Also read the comment from the Comcast representative in response to the following article posted on one of those "self-help" sites: https://www.makeuseof.com/tag/how-to-whitelist-email-addresses-on-comcast/
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12-17-2019
08:41 PM
Suggest you read the following:
https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience
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12-17-2019
03:58 PM
Sure, there are those types of filters that are used for email spam control, but that's not what Comcast is using. They subscribe to a service from a third-party that flags spam.
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12-17-2019
03:54 PM
No, the specific instances where he asks you to mark them as spam so that he can flag the email on his side, is completely separate from the "learning" that goes on on the backend. They do not look at what you do on your side to determine spam.
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12-17-2019
02:54 PM
As has already been stated multiple times in this thread, marking emails as not spam does not provide the ability for the system to "learn". If it did, this thread would not exist.
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12-04-2019
01:07 PM
Thanks, the issue is resolved (again). LOL
So, Comcast filtering is done by IP address and not the domain?
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12-04-2019
01:47 AM
@CCAntiSpam
NCDXC emails are being sent to my Spam folder again. I've already marked them as not Spam again and they moved to my Inbox, but reappeared in my Spam folder after a few seconds!
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10-29-2019
10:04 PM
Oh, I understand it's still a problem, my comment was directed at Anonxxxxxx because he implied several times that those of us having the issue were less than clueful, and stated "the code path is there for bypassing the spam filter via the address book", which it is not .
He also stated he had verified his procedure was already implemented because "he controlled the sending website", and that he didn't post the procedure arbitrarily, he had proved the solution he now is requesting was already implemented.
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10-29-2019
09:23 PM
Why post this?
According to your comments, the solution you are requesting is already present in the current version and works fine for you. No reason to request a feature thaty already exists.
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10-19-2019
12:15 AM
If adding the address to your address book corrected the issue, you are not having the same issue that I and others are.
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10-18-2019
09:10 PM
Are you not paying attention? The whole issue is that the Comcast blacklist contains domains that shouldn't be blacklisted!
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10-18-2019
06:53 PM
If the addresses are not on Comcast's blacklist this wll be the behavior.. The doamins that Comcast blacklists will be treated as spam no matter what the user does.
Don't know how to explain it any clearer, this is the way blacklists work.
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10-18-2019
05:09 PM
Yeah, no. That doesn't work. There is no code path to bypass Comcast's spam list by adding the address to the Address book.
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10-18-2019
03:48 PM
I used to be able to click on email addresses in a web page, and the list of options contained Xfinity email as one of the ways to open the address. This would open an Xfinity email web page to compose an email to that mail address. This no longer happens, Gamil and Yahoo mail are stil llisted as valid options. Have tried turning popup blocker offand deleting all cookies, with no success.
Browser: Firefox 69.0.3 (64-bit)
OS: MacOS Sierra 10.12.6
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10-09-2019
10:47 AM
2 Kudos
At 6:56am PDT today, I received am email from that domain and it did NOT go to my spam folder.
Thanks for having the perseverance to stick with this until it was resolved. I had a case months ago for the same issue and they said they couldn’t fix it.
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10-08-2019
07:13 PM
Per my reply above, they're still going to my spam folder. I've been marking them as not span for many months, it does no good.
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10-08-2019
04:37 AM
And I just received another one when my car was done charging, and it went to the spam folder.
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10-08-2019
02:16 AM
I just ddid so with 3 of them.
Been doing that since October of last year with no change in behavior, so I'm not too confident this will change anything.
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10-06-2019
07:38 PM
Thanks for the response, I see the DX Club issue is now resolved.
This one is for status notifications from my vehicle: <notification@uconnectaccess.moparownerconnect.com>
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10-06-2019
05:42 AM
I have 2 domains that are now bening flagged as spam, and they are not. I've spent countless hours on the phone with support, but they are worse than useless because they don't even know how the spam filtering on the Xfinity side works. The only thing worse than the spam filters mistagging emails as spam is the support Comcast forces us to expeerience when trying to resolve spam filtering issues. HELP!!!!!
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