@ComcastNeal wrote: @SuperDave426 wrote: I still have an issue with the box other than the main DVR. If I hit XFinity and try to scroll through the OnDemand I just get empty Icons. I have to restart the box in order to have the picture fill out the boxes so I can see what I am looking for. Getting tired of waiting for the long restart just to pick out a show. The Main X1DVR seems fine, responds quicker and the Icons are always filled out. BTW I am on 1.47.18 SuperDave426 I just looked at your boxes and see you've had some issues with upstream RF levels on all your boxes and a downstream issue on one over the last few days. My recommendation now is to have a tech visit setup. Please let me know if I can help. Thanks! Is there any special level of tech that handles an issue like this? I could use your help in setting up a tech visit, if I call in I'll get the runaround from the CSR because they don't understand how and why I am requesting such a visit with a reference from a forum. It took 4 visits initially to get the Pace box switched for an Arris because of the sound drop outs. I had techs tell me there were absolutely no Arris boxes used in this region, but yet somehow I have one.
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