***** Solution ******* There are two options to update your Harmony One Remote, one worked for me the other didn't:: 1) Downloaded software (Version 7.0.0 or something) 2) Online remote software on the Logitech website (Support -> Harmony Online Support) When adding a device using option 1 the system didn't recognize the DVR no matter how I entered it. I tried Xfinnity X1, PACE, ect...nothing worked and I got an error saying "none of your devices can change a channel. Solution: Use option 2 online and simply enter the device manufacture as "Xfinnity" and model as "X1". It recognized it immediately, populated ALL of the commands, and works perfectly. So...the software doesn't work but the online updating program works!
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