@Rustyben wrote: @chuclkw wrote: Has anyone had this problem? It started 2 nights ago. an persisted through watching a recording. Last night I was watching a recording of the CBS evening news and it started again. This time i made note of the intervals. 54 seconds in, the playback stopped and the following message appeared: Recording Playback Error The recording you are trying to play is not available at this time. Please try again shortly. If problem persists, call 1-800-xfinity. I resumed watching the recording and the same thing happened at 3 minutes. 58 seconds, 13 min.(with a message that my recording can't be found), 17 min, 22 min. and 27 min. Good thing it was only a 30 minute show. This is very annoying. Thanks. You didn't say but obviously were watching on a satellite X1 (terminal) or on a 2nd DVR. Either way, never call for X1 problems at 800-comcast. use the dedicated X1 support center number 877-896-8678. They will login to your devices and review the MoCA signal levels and verify any internet modem is not causing MoCA issues. If this should happen again, go to the DVR (with new super DVR function, might have to check more than one) you think has the actual recording and try to play it there. If you find it plays from 'one' DVR and not from another "whole home' unit, comcast can fix that easily. I might mention that for me as an example, with 5 outlets and internet, the 'home' wiring insurance plan is a godsend. no worry of unexpected repair bills even if dog/cat/rat/mouse chews on the ouside home cable line. I think the charge here is about $4/month. Thanks, but I have 4 full DVRs. We want the ability to pause and rewind from any location. I don'd call 800-Comcast. I call directly to the techs with whom I want to speak. I have a MoCA filter but it is supposedly to reduce interference on my 2.4Ghz wireless Internet. My 5Ghz is wonderful delivering download speeds over 125Megs. There is now a trouble ticket being escalated.
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