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About Steve0916
since
02-14-2014
02-05-2019
Steve0916
Contributor
25
Posts
1
Kudos
0
Solutions
02-05-2019
08:36 AM
The first picture was taken Sunday and this picture was taken now. Looks the software was reverted back. Why?
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02-05-2019
08:11 AM
How can I check if updates were performed on the box? I’m checking daily to see a soft wear update his been performed to fix an issue I’m having.
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02-04-2019
09:48 AM
Thanks for the quick response. How can I check if my box was updated with a new firmware version? I go to the about section in settings but I can’t understand what I’m looking at. Is the STB the firmware?
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02-04-2019
09:32 AM
Anyone know when the next true software update is coming out? I know they do an update/firmware update every night. When are they going to do a version update? Thanks.
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02-01-2019
08:48 AM
If they always stay lit then it’s not in power saver mode. I know the box stays on 24/7. But when the power box go’s into power saver mode the light in front of the box turns off.
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02-01-2019
08:19 AM
You’re not understanding! The box should automatically go into power saver mode after time. Mine doesn’t do it at all. Even if I go days without turning the tv on. It USE to do it that’s what I’m trying to say. I know how to manually put it into power saver mode. That’s not my issue.
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02-01-2019
07:56 AM
I know how it works but mine is not automatically putting itself in power saver mode. The light is always on. Before when I shut my tv off after time the box would go into power saver mode and the light would turn off. It’s not doing that anymore. I’ve had x1 for the past 6 years I know what’s normal and what’s not.
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01-31-2019
06:36 PM
@Rustyben I know the box never shuts off. But my light is always on and never gos into power saver mode that’s my issue. It use to work where the box would automatically go into power saver mode and the light would go off in front of the DvR. It hasn’t been doing that and it just stays on it’s been like that for two weeks. That’s why I was assuming sometime of update put it out of wack.
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01-31-2019
06:25 PM
@Rustyben
@ComcastJK
Please help me find a fix or tell me when the next software and firmware updates are coming out.
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01-30-2019
10:03 AM
Does anyone know when they are coming out with a new software version to fix these issues?
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01-25-2019
08:11 PM
Have you heard any issues of the power saver not working? My DvR won’t shut off or go into standby mode on its own
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01-25-2019
05:31 PM
These past two weeks my x1dvr 4K box won’t automatically go into power saver mode it just stays on. I have to manually go in and power the box down which is annoying. Anyone else having issues?
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02-28-2014
06:34 PM
I just installed xfinity service a few weeks ago I am using the X1 platform. My remote is very slow to respond to comands and when using my DVR to rewind and forward I have to press the button a few times so it will work. It would be nice for comcast to actually have somone replay back and do something about it!
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02-16-2014
10:09 PM
I am having the same issue get it together Comcast aren't you reading these post? We need a fix I'm having the same problem
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