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About bela_vips
since
01-26-2014
02-13-2020
bela_vips
Regular Visitor
1
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02-11-2020
11:18 AM
I am having connection woes. I have a built-in modem-router ARRIS SBG6782-AC and it has served me well for over 4 years. I recently moved across the street (June and since the last 4 months, I am seeing random connection drops, the device rebooting and connection dropping. It happens randomly. Sometimes, it comes back up by itself, other times I need to physically reboot the device and then it comes back up.
Note - I encountered this 3 times while typing this post (15 minutes) (had to type in onenote and then paste it here, lest I lose it)
Standard Specification Compliant
DOCSIS 3.0
Hardware Version
1
Software Version
D30GW-EAGLE-1.5.3.0-GA-00-NOSH
Cable Modem MAC Address
d4:04:cd:e3:d2:4c
Serial Number
396785525345915301011005
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Frequency
Power
SNR
Corrected
Uncorrectables
1
Locked
QAM256
13
543000000 Hz
5.3 dBmV
41.9 dB
18
0
2
Locked
QAM256
9
513000000 Hz
5.6 dBmV
42.4 dB
17
0
3
Locked
QAM256
10
519000000 Hz
5.3 dBmV
41.9 dB
26
0
4
Locked
QAM256
11
525000000 Hz
5.3 dBmV
41.9 dB
23
0
5
Locked
QAM256
12
531000000 Hz
5.4 dBmV
41.9 dB
26
0
6
Locked
QAM256
14
549000000 Hz
5.3 dBmV
42.1 dB
21
0
7
Locked
QAM256
15
555000000 Hz
5.0 dBmV
41.9 dB
19
0
8
Locked
QAM256
16
561000000 Hz
4.7 dBmV
41.9 dB
15
0
Upstream Bonded Channels
Channel
Lock Status
US Channel Type
Channel ID
Symbol Rate
Frequency
Power
1
Locked
ATDMA
4
5120 Ksym/sec
23700000 Hz
46.8 dBmV
2
Locked
ATDMA
1
5120 Ksym/sec
30100000 Hz
46.8 dBmV
3
Locked
ATDMA
2
5120 Ksym/sec
36500000 Hz
46.8 dBmV
4
Locked
ATDMA
3
5120 Ksym/sec
17300000 Hz
46.8 dBmV
Event log
Time
Priority
Description
Tue Feb 11 08:15:35 2020
Warning (5)
Unicast DSID PSN startup error
Time Not Established
Notice (6)
Honoring MDD; IP provisioning mode = IPv6
Time Not Established
Notice (6)
WiFi Interface [wl1] set to Channel 149 (Side-Band Channel:N/A) - Reason:INIT
Time Not Established
Notice (6)
WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:N/A) - Reason:INIT
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Mon Feb 10 06:08:41 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 21:58:49 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 04:06:55 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Sat Feb 08 01:55:57 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:55:57 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:55:38 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:55:38 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:55:17 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:55:17 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:54:57 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:54:56 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sat Feb 08 01:54:07 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Fri Feb 07 23:37:10 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:37:10 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:49 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:49 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:30 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:30 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:09 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:36:09 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:35:14 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 23:25:53 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Fri Feb 07 22:07:15 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:07:15 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:56 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:56 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:35 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:35 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:16 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:06:16 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Fri Feb 07 22:05:24 2020
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Sun Feb 02 03:43:13 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Mon Jan 27 00:01:45 2020
Critical (3)
Resetting the cable modem due to docsDevResetNow
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Wed Jan 15 15:52:51 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Tue Jan 07 11:09:49 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=d4:04:cd:e3:d2:4c;CMTS-MAC=00:87:31:90:da:af;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
Time Not Established
Critical (3)
No Ranging Response received - T3 time-out
What should I do? It has happened only since the last 4 months.
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