You will not hear back from them, period...There is a reason Comcast is the most hated company in America; and you have just seen only the latest action they have taken. They have been this way since Brian took over from his old man...How do you think Comcast has grown to its large size; theft from little people like you and me. It's crooked through and through surviving on bribes, stealing, not keeping ones word!!! Now since they control NBC they have even more ways to influence the voting public in the way of the socialist democrats. Just hope Comcast goes down with the fortunes of this once great country. They are in bed with obummer and hilary..For the good of my country I must drop CCast this month.
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