Had a similar problem. Watched footbal Sunday night, intending to catch Victoria on Monday. The show came up Monday as a featured TV program in the On Demand menu. In fact, it was the very first thing to come up. But there was no option to watch. Checked back next day and still had the same issue. I called Comcast and rep, after resetting my boxes several times to no avail, told me I had to come to their store the next day (45 minute drive) and exchange all my equipment. I said "You're nuts! Just add the Watch option to your On Demand menu!" She told me others had reported the same problem and they'd fix it over the next few days. The next day and the day after that there were three Xfinity trucks outside my house with a crew of six. They changed all the wires to my house and my neighbors! I could only laugh. Maybe it was something else. I hope they didn't pay a crew of six two days wages for an On Demand option not showing up! Anyway, after the crew left, there was no change. I ended up watching Victoria on a Standard Def rebroadcast Thursday night (Philadelphia Y2 - channel 257), only because I doubted Comcast would ever make it available On Demand.
... View more