Thank you, I thought this was only happening to me. We, (My family) have been with Comcast for at least 8 years. I tried calling last night and the first person I talked to asked me for my phone number, (Besides my home number.) She said, "In case we get disconnected." 'she would call me right back' Well that is exactly what happened except she never did call back. I waited ov 20 minutes for her to call to no avail. By the way, I have the same issue as you with WiFi. We have 4 cell phones through Comcast, , 2 Computers, 1 iPad, a PS3 and a PS4. All my TV's are High Def. (4) I tried to buy a movie to watch with my 73 year "young" Mother and the company who I bought the movie through does a speed test on my connection prior to me purchasing the movie to determine whether or not I need HDD or Streaming I about S--- when I saw what the speed said on Playstation 4 my connection test. It was so slow I couldn't get HDD. I never had a problem intell they cane out with this new Modem with the router inside it. We tried to watch the movie "The Heat" with Sandra Bullock We couldn't take it. Anyway's, I called Comcast back. this guy couldn't evben speak proper English and then to top it off he was rude and basically full of, well, I am sure you know what I mean. at that point it was over 2 hours of explaining over and ove my problem. All, I asked for was for someone to schedule an appointment to come to my house and fix the problem. Next, (I know) "Disconnected" again. Why do I get hung up on every time I have to call Comcast. The third person just happened to have the same lack of understanding of the English language. And though he wouldn't admit it I know it was the same guy I talked to prior. Over 8 years and I am going out tomorow and seeing AT&T or anyone that can give me what I pay for...... Take care, I hope your situation gets resolved.
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