About BruceDelaney

@dhellerstedt wrote: Some feedback on the Beta.    4) There needs to be a way to quickly enter a channel number. I realize this might be difficult due to the lack of buttons on the Roku remote, but something needs to be done to quickly enter a channel number from a live TV stream. (perhaps pushing the * button will give the number selector. Also please keep the live tv stream running in the background without stopping playback)   Actually your suggestion is exactly how you can get a channel selector... once your start scrolling (Only need to scroll down one channel from the start) you can press the * key and it brings up a 10-key numeric pad that you can navigate with the your arrow keys to input a specific channel number and it will take you to that point of the channel guide. I always go right 800 because that's where my HD channels start.   ~Bruce ... View more

@ComcastDan:   Equipment: Roku Streaming Stick (3600R)   New Problem popped up: It seems that while watching a few different channels for short periods of time that the stream will buffer and video will come back but sound doesn't. This happened 2 times yesterday morning, 1 time yesterday evening and then again 1 more time this morning. The only thing that would bring the audio back was hitting the Roku's back arrow key and then choosing the "Watch" option again which did in fact clear it up.   I hope this is helpful, ~Bruce       ... View more

@two_bits_11 wrote: @BruceDelaney wrote: At this point this is hearsay at best. You are absolutely correct. Multiple sites all quoting unnamed Comcast representatives.   This app is entirely different than any other cable outlet and will likely be treated diffrently as well if/when it comes to pricing. Again you are correct, and it should be treated differently. Hopefully free or near free as all other streaming apps are free.   This may be Comcast floating this out there to gauge the reaction. It would then be important for Comcast to know that this is unacceptable.   It must be tempting though as this would be a great revenue generator. This would make a ton more money than procuring, deploying, and supporting old set top boxes.   -Tom   I agree, this should be free. I hope it's free. IMO, the only fee that would be remotely acceptable would a single VERY SMALL monthly fee to use the ROKU app on as many devices as I see fit. Just my two cents. The possility of this app having a per device charge has halted me from purchasing any more Roku Devices depending on if there is a fee and how much it might be and on what T&C's will dertermine my next step in handling my TV watching in my house. I may be forced to just move my Roku stick to different rooms when needed or purchase HDMI Windows Sticks that can run the Browser version of the app.     ~Bruce ... View more

@two_bits_11 wrote: @egnlsn wrote: While I do have a TV I could use this on, if the fee is going to be more than $2 or $3, I'll pass. I watch/record all of my local stuff OTA anyway. __________________ Look like it will cost $7.45 per device after a $2.50 credit.   Quoted from Ars Technica:   " Comcast responded to us and confirmed that Roku devices will be treated similarly to CableCard devices in terms of pricing. Customers who use a Roku as a "primary outlet" after the beta is over will get a $2.50 credit on their bill; the "primary outlet" isn't an itemized fee but is included as part of paying for a TV subscription. Using a Roku as an "additional outlet" will cost $9.95, but the $2.50 credit will lower the price to $7.45. Xfinity TV app access on phones and tablets does not cost extra." At this point this is hearsay at best. As has been mentioned multiple times here, the pricing structure isn't available to the public if it's even been determined yet. Everyone that's quoted this pricing, has quoted it from the same source ARS Technica: who is quoting an un-named source at comcast. (Hence why it's hearsay) This app is entirely different than any other cable outlet and will likely be treated diffrently as well if/when it comes to pricing. I'm going to wait until I hear or see something directly from Xfinity/Comcast rather then jump to conclusions. ~Bruce ... View more

@ComcastDan wrote: @Lonniew wrote: Missing content? I am assuming because this is just a beta is the reason for some of the missing content. I went to my living room and checked and noticed there are more channels there than the beta.Is it safe to assume they will be added when the app is officially released?  No, you should see all the channels to which you subscribe available in the Roku app. However, we do hide channels that you aren't subscribed to on Roku (and the XFINITY TV mobile/web apps) which is different than on your set-top box which shows everything.    Are you missing channels to which you subscribe?  If so, your account may need a "refresh" which can be done by using the following troubleshooter tool:   https://customer.xfinity.com/help-and-support/tv-assistant/   -ComcastDan Just a bit of feedback, I would be very nice if the Set top box hid channels we don't subscribe to as well. I've gotten around this by favoriting all of my subscibed channels but would be nice to not need to do that.   ... View more

One of the @Comcast reps has already stated in this thread that they don't currenlty have any pricing information at this time. Not only that, juast because Variety spoke to one comcast rep, doesn't mean anything is set in stone. I'm not trying to take away from any rep's crediblity but it's been demonstrated before that while reps have the best of intentions, the information they're given to work from isn't always completely accurate either. I spoken to comcast agents that just a few weeks ago weren't even aware of the app and I had to give them a link to their own corporate news so they understood what I was talking about. Hopefully for all of our sakes if there is any fee (which I'd still object to) it's a minimal fee associated with the service and not per device.   Until then, enjoy the free beta and worry about it when the beta is over.   ... View more

@gastorm wrote: I have a TCL Roku TV  5xxx series running versio 7.5x and cannot see the app in the channel store.  My tv is connected to my personal router which is connected to the Xfinity provided router so I am NOT using the xfinitywifi network.  Any idea why I cannot see the app in the channel store? Seems most have had the best success by logging into their Roku account via a web browser, searching for xfinity, adding the app and then going in to settings on their ROKU Device and checking for updates at which point it should add the app to your menu. Provided your TV fits the criteria. ... View more

@egnlsn wrote: @BruceDelaney wrote: @BruceDelaney wrote: My wife went to use the TV that has the Roku Stick hooked to it this morning. When she went into the xfinity app it wanted her to re-authorize the account? This didn't occur on the TV that has the Roku 3 connected to this. Any thoughts? I'm guessing we somehow signed out of the app but I'm not sure how.   Does entering another app on the roku sign us out? Is there something I need to select when I sign in to authorize the account that I might have missed? Could it be signing me out of the app on one Roku when I authorize another Roku? Any insight here would be great. Perhaps the TV's USB port loses power when the TV is turned off, and when it's powered back on, the Roku stick is seen as a new device ((since it's just (re)connected)). I power it through the wall adapter not the TV's USB port. ... View more

@egnlsn wrote: @crunch32 wrote: Comcast Dan   Could you comment if there is actually going to be a fee to use this app on roku when final version comes out.   Seems to defeat purpose of app.     Does not seem right and if there will actually be a fee this should have been communicated a long time ago The one and only purpose of this app was to enable us to watch our X1 stuff via a Roku device, which is exactly what it does.  In many cases, cable can now be watched where previously it couldn't because there was no way to get a cable to the TV.  In all cases, there is no fee for the additional box.  Sure, there will probably be a fee for the convenience of watching TV via our Roku, but it most likely won't be as much as for an STB.  Those who were willing to pay for a STB but couldn't get a cable to where they needed it are ecstatic because now they can watch TV there. If this was truly the only purpose, why are so many reporting that they entered into contracts or had xfinity cable / internet installed based on reps telling them that the Roku app would allow them addational viewing portals w/o incurring any additional fees except for the cost of the Roku itself? As for there being a fee, I personally don't feel there should be any fee. However, a small few dollar convnience fee for the roku app itself (Not per roku device) would definitely cause a lot less up-roar then a fee for every device in the realm of the cost for a set top box. I recently returned 3 cable connected Digatal Adapters because over the course of just a few years they've gone from costing 1.50 to 5.99 in various incremental price hikes. (Total BS if you ask me) The reason I felt comfortable returning them was the promise of this new Roku app on the horizon that was supposed to be no charge and similar to the Android, Broswer based app, just on a roku device.   ~Bruce ... View more

@BruceDelaney wrote: My wife went to use the TV that has the Roku Stick hooked to it this morning. When she went into the xfinity app it wanted her to re-authorize the account? This didn't occur on the TV that has the Roku 3 connected to this. Any thoughts? I'm guessing we somehow signed out of the app but I'm not sure how.   Does entering another app on the roku sign us out? Is there something I need to select when I sign in to authorize the account that I might have missed? Could it be signing me out of the app on one Roku when I authorize another Roku? Any insight here would be great. ... View more

My wife went to use the TV that has the Roku Stick hooked to it this morning. When she went into the xfinity app it wanted her to re-authorize the account? This didn't occur on the TV that has the Roku 3 connected to this. Any thoughts? ... View more

3600R Streaming stick and my Roku 3 Seem to work very well, I'm pleased with the quality of picture and stream. I saw a few people asking to add saved channels to the saved funtion from the main menu. On my app that Saved function brings up recordings I have saved in the cloud DVR so I think you might be missing the point of this button. I would like to mirror the comments regarding way to many button pushes to get to a channel and adding channel filters, perhaps only showing the channels we subscribe to as well. The current method of scolling through is clunky. I do like that pressing the "*" allows you to skip down in the guide and fortunately for me I know my HD channels start at 800. Lastly, I would also like to submit my feedback that I honestly don't believe the usage of this app should be costing us additional money since the whole purpose of it is to cut down on box rentals. If it were to cost say a couple bucks a month to access the Roku app on multiple devices I'd see the value in that but paying for the app on each roku when we had to go out and purchase the rokus ourselves is just plain rude. Especially with as many comcast reps who are quoted as saying the roku is a way to avoid the additional rental fees. Some folks have even joined Xfinity because of this promise and I renewed a 2 year contract based on this app coming out and being free. Just my two cents. ... View more

Comcast Staffers,   Is there any feedback on the cost of fees to be associated whit the Roku app and are we talking 1 fee for Roku Access or fee per roku outlet. Honestly, since we own the device(s) I can see paying a small monthly fee to have the Roku app available on all roku outlets but beyond that I would venture to say is somewhat unfair. The entire reason this app was introduced to was give people an option to NOT pay rental fees for additional outlets.   ~Bruce ... View more

Can anyone confirm which products work with this app? I have a Roku 3, The old Roku Stick (Purple) and the New Roku Stick (Black) When I installed the app via my computer it told me the Stick wouldn't work which I assume is the purple one since the new black one hasn't been hooked up yet or put on the account. (got it for Christmas and was waiting for this app to come out) Any feedback would be appreciated.   Regards, Bruce ... View more

@dcburnquist wrote: A similar related-but-not-quite question... The early-mid 2016 demo included Nvidia Shield TV. Are you (or anybody else) aware of the Android TV apps current status? I'm curious as to whether it's being worked on simultaneously, is already finished but planned for a later release, or if it's been tossed aside as a proof-of-concept that may never reach the public. Thanks in advance. The Xfinity TV ap has been available on Android for a long time. Any android tv box with access to the Google Play store and a recent enough version of Android should be in the clear download, install and run the Android TV app. ... View more