My bill just went up $50! I am assuming my plan or promotion ended, but of course NO NOTICE. I have been with Comcast/Xfinity for over 10 years and it seems like every year I have to fight tooth and nail to get reasonable pricing. Each year it gets harder due to the decline in customer service. The new interaction interface is HORRIBLE. The reps off no explanation or assistance, nor is there any empathy OR patience. The new promotions are only for NEW USERS and there is nothing except increases for long-term, existing customers. Unfortunately, I have to stick with Comcast/Xfinity, otherwise, I have no cable or internet. There is no other provider in my area that can accommodate my needs, so therefore I'm a prisoner to Comcast/Xfinity. I give up. It's exhausting. Why should cable/internet be such a battle?
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