I too have had ineffective, intermittent, inconsistent wifi since I switched from ATT dsl to Comcast cable for higher speeds last September. Why did I do that! The wifi has never worked consistenly. Ever! I've spent countless hours on the phone, chatting and writing e-mails to Tom Karishniak (don't know if that's his name but he's on the website). The last and final time, I was told that if I needed help with the wifi I had to pay for it as the Comcast only supports wired tech support now. What complete bull! AT&T high speed internet is not available in my area so I have no options. This totally sucks... The dsl is just too slow. I use the internet for business, my kids use it for school and college, and we're all completely dissatisfied. I think we should file a class action lawsuit for being forced to pay a monthly fee for a modem that doesn't work. Anyone know the process for getting that started?
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