Really hoping the fix here of switching my security settings will actually fix very similar problem. Just switched to Comcast X2 platform yesterday; supposedly even better than X1 although I wouldn't know since never had that. Quite honestly, its got some really nice new features but I'm missing the ability to simply flip channels across favorites a lot - can't understand why that would be gone. And a remote that doesn't allow input switching on TV? Whose idea was that? But on topic, I am extremely frustrated with teh Arris modem. After searching these forums, most have suggested that you will need to get a separate WiFi router which really annoys me after paying $7 a month to rent this one from them. Plus seems like this will require a phone call to Comcast to turn the modem into a bridge, which could need to be done every so often as the modem updates at times. Am I reading the forums right? I'm trying to solve for frequent drops in throughput, to a wired computer I can get 28MB down and 6MB up on Performance tier; diminished speeds from a WiFI computer that is right next to the box but still fiarly close at 25MB dropping to 8-10MB at a TV/Game console about 45ft away. Netfilx which is built into the TV is extremely poor with the TV getting on 1MB down, and frequently dropping out completely. The fix of the security switch took some changing the Windows 7 PC but Apple devices seemed to have picked it up immediately, as well as an android phone. So bottom line is if this fix can actually maintain the connection, hopefully at a consistent speed of 25MB without drops, then you just saved my $100 or so for a wireless modem. Thanks in any case but given my past experience with Comcast, which caused me to switch to FIOS to begin with, and the initial thoughts of the new service, particuarly this problematic Arris modem, I'm not optimistic.
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