About ricky_rocket

@dougkinzinger wrote: Still no love here - X1 clients will not do any Dolby Digital on recorded items. Man I wish I could switch providers about now...or just switch back to the old AnyRoom! :( Ah - I haven't noticed the sound settings for a recorded program yet - will try it this weekend. If DD is working for live shows I don't see why it wouldn't work for recorded programs. With Comcast I would expect this type of issue but with Xfinity everything should work fine ;-)   Something about putting lipstick on a pig...   Guys, I've seen X1 audio drop forum posts from May 2013. It usually takes Comcast a year to totally resolve a major issue and then it works great. Internet connectivity was a great example of that several years ago. We should be golden for audio drop out fix and surround sound fix by May 2014. Seriously, it's like a fine wine - takes time. ... View more

@RickGr4 wrote: This is a well known problem that has been discussed here many times. I am 99% convinced it will take a firmware update to fix this. We need to get used to it until then. I hope you are right (and tend to agree). Our best chance to get it fixed would be a firmware update (software). If it turns out to be a bad component in the X1 box itself (hardware) it could be a nightmare for them to upgrade everyone. ... View more

@TiredRetired wrote: @imageiNation wrote: The X1 platform IS able to go to LIVE without fast forwarding.  It is true that Comcast has removed the LIVE button from the X1 remote, HOWEVER, the new hardware (from what I can tell) is using the same old DVR infra-red commands.  That doesn't help most people.   I have a Logitech Harmony 900 remote control and had programmed it for the old DVR box I had, before the X1.  I never updated the remote settings when I got the X1 platform.  So I still have a "live" button on my remote and when I press it, the X1 goes to the live stream.  The X1 even displays live on the screen when I do this.     So this is an issue that Comcast has manufactured by being short sighted and NOT customer orriented. Or, the rest of us can just hit the exit button and it will do the same thing.   Hitting "Page Up" button on X1 remote makes the program go "Live" as well. ... View more

@aaronw84 wrote: For the past few weeks I've been having an issue with the audio dropping out for a second or two.  This happens on both recorded shows and live.  If I rewind and play again the sound is fine where it cut out previously.     I have my X1 box connected through HDMI to a Sony receiver which then is connected by HDMI to my TV.  I have also tried an optical cable but have the same issue.  I have tested the AV Receiver by checking other sources and it is functioning properly.  The sound issue only occurs from the Comcast X1 box.   I have seen some other threads talk about this issue and it might be a handshake problem from the X1 box to the receiver, but never saw a solution to the problem.   Thanks for any help. Thanks for verifying that HDMI and Optical for sound both have the same audio dropout issue.   Since many people are having this same issue with different setups and different receivers - the one conclusion I have is that is not a problem with our equipment or setup - but a problem Comcast neds to fix.   You are right though- I haven't seen a soultion or work around to get it to work properly - anyone? ... View more

@mattsmithus wrote: Exactly, according to the receiver my X1 does not output Dolby Digital, period.  As mentioned before I'll report back if anything changes when I hook the new Denon up via HDMI instead of optical. Have you tried this yet Matt ?   RickGr4 - I have the same situation and setup you do. Even though the X1 setup summary screen says "STEREO" in reality it is sending a "SURROUND" signal because my reciever display says "Dolby Digital" on it . So it's really just the display output on the X1 that's incorrect - the signal (the important thing) is correct.  ... View more