Simply put, this "trial period" data cap is nothing more than a cash grab and a means to either 1) try to prevent people from "cutting the cord" or 2) let them cut the cord and charge them an arm and leg to do it. I won't go into how we severely need competition in this arena to prevent this kind of flat out customer abuse, or how many local laws are in place to help ISPs like Comcast kill competition and keep propping up an old business model, or how Comcast is spending way too much time listening to the wrong crowd (shareholders over customers); BUT I will say this Comcast. You're really missing the big picture here. Things are changing and competition is making it's way through the muck of how hard it is to build out an Internet service and with your current money grab practices, you're putting yourself out of business. For example, I'm an Atlanta customer and am pretty much stuck with you until Google Fiber is rolled out here soon and when that happens, my family and I are jumping ship to 1GB down/up with NO DATA CAP. And yes, we've heard about your explanation that you no longer have data caps, but giving customers a 300GB limit of data a month and then charging them extra for going over this IS a data cap and thinking otherwise is exactly what's wrong with this company. And yes, I also know that the 2GB service is suppose to be coming to the Atlanta area that supposedly has no data cap, but with a belief that the current "trial period" isn't a data cap, then how can we trust that your idea of a data cap is actually what our (your customers) idea of a data cap is or even be reasonably priced? It's to the point where I don't think you deserve my money and I'd rather give it to a company who is not giving me all this business speak when I know all you want to do is profit, profit, profit. I don't even like Google all that much, but I'll gladly take them at this point. What's funny though is that the easy fix that could solve all this is to simply bend a little and give customers what they actually want...fast Internet speeds, no data caps, reasonable prices/plans for a changing environment, and great customer service. If you had a history of THESE practices, you might have gotten that merger deal with Time Warner but you have such a bad track record from listening to the wrong crowd that this slipped through your fingers. Frankly Comcast, I don't have faith that you're up to the task of really making us, the customers, happy. I'd be absolutely thrilled to be proven wrong, but at this point I think it's just wishful thinking.
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