About ngs4509

Email is back up and working (finally) on the Washington State Coast... ... View more

@ojlmd wrote: what happened all of sudden, may email account not opening after sign in. When I clicked the email sign, envelope, then, instead open the email, it goes back to original sign in page. this happening since this morning. all computers I am using , the same results. Same thing here on the Washington State Coast. ... View more

Well, as I said earlier...after opting out of the "Xfinity hotspot" a couple of weeks ago and having the light finally stop consistently flashing, it's been flashing for 3 days now and coincidentally (sarcasm) for 3 days now I can't access "Manage Xfinity Wi-Fi" because "something unexpected happened". But it says their "very sorry". (more sarcasm) That's a heck of a coincidence the way I see it. As I said earlier. When I WAS able to access it, I'm 100% certain I opted out correctly. Now I'm stuck with no option at all because of their "unexpected" problem. FIX THE PROBLEM. You can afford to.   This whole thing has me STEAMIN'! #1, how did I get opted back IN, and #2, why haven't they found and fixed their "unexpected" problem? (they can certainly afford to assign someone to fix this "unexpected" issue!) I live alone and NOBODY has touched my computer. How did this happen? It's bad enough that they have me by the B***S by having to use their service and pay as much as I do for it...but to be taken advantage of?..and in my opinion that's what they're doing....I'm peeved to say the least. ... View more

@Sigmorta wrote: As an FYI, I had a comcast repair technician to my home Jul 3. My wifi signal download speed was less than half of what my plan is...and I've had it for over a year without significant problems...and using the same computer. The phone support was unable to solve this so they sent the repairman out. He was stumped and spent over an hour calling comcast departments to try to find out what this "xfinitywifi" signal was from my modem. Apparantly the comcast employees have not been told or instructed on this at all. The bottom line is this. There is only 1 type of comcast modem that can broadcast 2 signals. It is the one they use for Home Security packages and is a huge box. The one I have, as is the most common one, is mechanically incapable of sending 2 signals. The xfinitywifi "hotspot" broadcasting from my modem is actually using the single wifi signal broadcast into my home..yes the one I am paying for. Now comcast will claim that only the "leftover" bandwidth will be available for the xfinitywifi public access from the modem. That is actually either not possible (as my repair technician and several others he called eluded) or not working at all. My severely decreased download speeds on my wifi are still continuing because no one knows what is going on, or how to fix it. Why is comcast telling us, there are 2 signals being broadcast and will in no way affect what we are paying for? This is simply not true. If the modem is only capable of broadcasting 1 wifi signal. I suspected something like that all along. And quite frankly, it makes me even more angry because after all of the HOURS spent with customer service on the phone trying to solve problems that weren't my fault.. (unrelated to this) ..and we all know how fun that is, AND the small fortune that I pay them every month Frankly, I don't want to help THEM with this WiFi hotspot BS. Not to mention, where I have my modem sitting, it's ANNOYING having a WIFi light constantly flashing. Why should I have to cover a light with a piece of tape or something?! Now I can't even get to the place to check if WiFi was turned back on because according to Comcast, "something unexpected happened"..so "please try again later". GRRR!! Comcast: "We don't care, because we don't have to..we're HUGE".....If it isn't one thing it's another..... (I know this won't help anything but it makes me feel better for a minute!) I feel like I'm being conned....taken advantage of. It's not security I'm concerned about, just the idea of this and a lot of other things they do. I'm fed up... Edit: I thought I'd mention here that my experiences with the "cable guys"...the techs that have come to my home have always been great. But dealing with THE COMPANY.....that's another thing... I almost feel sorry for them because of the company's reputation ... View more

Well, I hate to constantly pile on to Comcast (thought they deserve it) but I disabled mine 2-3 weeks ago. The annoying flashing light stopped. I'm 100% CERTAIN that I disabled it correctly. Guess what? 2 days ago the WiFi light started flashing again and I can't get to it again to check that it's still disabled because it's telling me to "come back later" and try it. I hate to sound like a nut, but I'm starting to seriously think that Comcast enabled it again. I'm..I'll say this nicely....ANGRY. There is no reason for that to be flashing again all of the sudden. I live alone, nobody has touched it, yet it's flashing again. And coincidentally, I (we) can't get to the place we need to go to check it because it says to check back later. How convenient. (for Comcast) This is just ANOTHER reason I'm fed up. "we're sorry, something unexpected happened. Please try again later". I wish I could believe that. "Unexpected" smells fishy to me. Intentionally vague maybe? ... View more

Thanks a lot to both of you. I really do appreciate it. That flashing light makes you wonder what's going on....especially if you're not a "geek". I'm not clueless, but I don't know a lot about this particular subject. I guess I can relax, huh? Thanks again.. ... View more

Thanks for your reply. I appreciate it. I'd heard recently about that neighborhood Wi-Fi thing on my local news...and how a lot of people weren't happy about it because they weren't told about it...or that they had the option to opt out of it. This was a mystery though to me because until yesterday I'd never had that happen. (the repeated flashing...in fact it's doing it right now) I live in a very rural area on the ocean beach too. Not sure if that makes any difference. (come to think of it, maybe that's the point of "sharing" the W FI, a tech geek I'm not!) ANYWAY!...again, I appreciate your reply. As long as it doesn't effect me, I can relax...though I think I might opt out anyway. It's either that or put some black tape over the flashing light! BTW....what does it mean when it's flashing? Is someone "tapping in" to it? Now I'm less concerned but more curious! ... View more