Where is the IR window? I'm having a lot of trouble getting the box to receive IR commands. I am aware that the XR11 remote works over RF, but I need to use IR. Please don't point me to the general thread for where the IR window is on boxes. This box is not yet listed on that thread. Currently, I'm only able to get IR to work if the IR emitter/remote is dead level directly in front of the box. Even a small misalignment and the box does not receive the signal.
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