@workerdummy wrote: I think I've posted this before, this is what I've been told by installers and tech support people at Comcast. What they said seems believable, plus I'd trust them over a suit and a canned e-mail reply most days. 1: HBO Go (and I am guessing all the cable channels added to Roku lately) is not being authorized by Comcast on Roku because Roku is a proponant of the "cut the cable" movement. Comcast does not like that for obvious reasons and is acting accordingly. 2: An HBO Go app is supposed to be added, soon, to the X1/2 platforms. I was also told by tech support that the X1/2 platforms were supposed to be, for all practical purposes, complete in November, last month. That was to include some sort of app store and other functionality we don't currently have. No other details available what that would be. Take that for what it's worth. I'd be happy if they would add custom ringing to their phone service so I don't have to pay $30-40 a month more for what I used to pay the local phone company $3 a month. It's interesting, because I've decided to hook up HBO Go on my Roku using my Grandmother's Time Warner account. I cancelled all of my premium channels with Comcast/Xfinity and made it clear during cancellation that I would be more than willing to start paying them again for HBO if they stop limiting access to HBO Go. I'm using my garbage xfinity box less and less simply because of how inconvenient it is to find content. The "X1" still isn't available in my area. "On Demand" is garbage. Comcast/Xfinity is trying to fight a battle against cord cutters and the approach they are taking is going to fail. They are lagging behind. They might continue to scam grandmothers ala AOL, but the world is going towards devices that give them access to multiple streaming services. Netflix, Amazon Prime, Hulu Plus, etc. If Comcast is smart, they will re-think everything and create a new device that embraces streaming services instead of running away from it. They still have a monopoly on live television. The next next generation DVR box should include: #1 - Live HD television and DVR. Obviously. #2 - Toss "On Demand" in a toilet. Add a netflixy interface for finding all streaming on demand content. The "X1" looked promising, but I've heard very negative reviews on it. The Xfinity IOS app seems to be a step in this direction. No endless menus... let me filter by channel, genre, hd, etc. #3 - Give us access within the box to HBO Go and Showtime Anytime. The catalog of content is vastly superior to what is offered through On Demand. #4 - Give access within the box to Netflix, Amazon Prime, Hulu Plus, etc. Did you just throw up in your mouth, Comcast? Good. You can't fight it... people will want access to those services. Instead of trying to limit our access within Roku/Apple TV, etc, you should be trying to compete with those devices and make them irrelevant. If you provided access within the next-next-gen Xfinity box to all streaming services + your own content... and made it all easily searchable and sortable under one easy-to-use interface... people would gladly keep paying the $18 a month you are scamming them out of to lease your existing piece of garbage DVR boxes. It's interesting, because the XBox One seems to be the one device closest to putting everything under one roof. You can watch live television. XBox One will (eventually) have access to Netflix, Amazon Prime, HBO Go, Hulu Plus... and possibly even an Xfinity app. The one thing it's lacking is any kind of DVR support for recording live television. But the thought process behind the XBox One is that they want to become the only media device you need to use. This is the thought process Xfinity/Comcast needs to adopt as cable companies evolve in this new streaming world of media. Become the premiere content provider. Make all other devices irrelevant. You know, it actually almost makes sense for Comcast to partner with Microsoft and literally release branded/modified XBox One devices with added DVR access. Force customers to lease them for $30 a month. You'll make your money back in no time.
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Let me point something out... I watch a ton of television and I've been playing for all premium channels for a while. I have showtime, HBO, Starz, Encore, Cinemax, etc. Xfinity's television service is (at the moment) complete garbage. Trying to sort through my available on demand content is a choir. It's a painful experience that is completely outdated. It's slow responsive and it's muddled by endless menus of nonsense. If I want to see what's on Showtime, for instance... I have to go to On Demand->Premium Channels->Showtime->HD->Movies->A-G... then back out and look at H-P... etc. Then if I want to see what's available for HBO it's the same mess of menus. On Demand->Premium Channels->HBO->HD->Movies... etc Some of this pain is alleviated by the iOS app... which is actually very FAR more intutiive and helpful. I can very quickly go to On Demand -> movies and add filters for HD and "Free" ... it will show a list of every single movie available to me. I appreciate this. It would be nice to have a more intuitive menu on the actual box, though. The new X1 platform does indeed sound promising ( http://www.comcast.com/X1 ), but at the moment it's not available in my area. I've also read some poor initial reviews of it. But it sounds promising. It gives you that intutive "netflixy" iOS experience on your box. Until that becomes available, I find myself avoiding Xfinity more and more in favor of streaming services. I was shocked to log into HBO Go online to find that it had FAR FAR more content than what is currently available through Xfinity On Demand. While Xfinity On Demand might have a couple dozen movies and a handful of TV shows (often not even the full seasons), HBO On Demand seems to give you access to literally every movie HBO currently has the rights to as well as their entire catalog of previous and current series. If you want to watch all of Deadwood, you can. If you want to watch all of "The Wire", you can. HBO GO is vastly superior to the HBO "on demand" content Xfinity makes available. I recently bought a Roku specifically for the purpose of streaming that HBO Go content (which I have access to from my iPhone, iPad and computer) easily to my television. I was SHOCKED to find out this isn't possible. SHOCKED and annoyed, honestly. That's freakin ridiculous. It didn't give me an option to sign in to my HBO Go account via the Roku, because Xfinity/Comcast wasn't listed as a provider. What's the reasoning behind that? I'm paying Xfinity for HBO. Why would they limit my access to HBO? I did, however, notice that Time Warner was an option. Luckily, I have a grandmother in Los Angeles with a Time Warner account who also pays for HBO and never uses her HBO Go account. I decided to link my Roku to her HBO Go account. Yay... I found a freakin loophole on how to access the content I'm already paying for. The experience has encouraged me to find other "loopholes" and other outlets for finding content. I'm more than happy to continue paying for my Xfinity service/content if they are willing to adapt. A device like a ROku is powerful, because it lets me search for content over a variety of services I pay for at once... netflix, amazon prime, hbo go, spotify, hulu plus, etc. If there was an Xfinity TV channel available on Roku, i'd gladly add that as well... I'd continue ignorantly paying Xfinity just so I could have a plethora of easily accessible content in one location. But if Xfinity is unwilling to adapt quickly and continues to keep their outdated service as-is, it will likely make me cancel my Xfinity TV subscription all together (as many others have been doing in the broadband age) and access the content elsewhere.
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