When I sign in, click on Already Have It on the X1 welcome page, and go to the Customize Your Experience page and click on TV App Settings I get a big red error message across the top of the screen Applications are currently unavailable
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OK, so I have read all the X1 complaints and I think this is hopelesss. It is so bad I can't imagine it can be fixed with new versions or upgrades. So I have called Comcast business and asked for my previous box back. Which they agree to do without charge. Sounded like my requrest was not the first. Here are three completely unacceptable features (all worked fine on my previous box); 1.There is no day up and day down on the guide. You have to scroll through every day all 24 hours. 2. The guide doesn't have a category list, movies, sports, news, etc. How dumb is that omission. Such an obviously useful utility to seatch under sports for tennis, for example. Or see wll the movies currently playing or exercise shows, whatever. 3. Worst of all: what is the reason for recording a program on your DVR -- timeshifing? So you can scoll through the commercials. Now many of the programs I "record" are not actually recorded but listed in my saved selections to view On demand. And, many of the cable stations now prohibit fast forwarding when viewing On Demand. Also, the programs set to be "recorded" (if they are in the fake recording On Demand mode) do not indicate a red botton on the guide so you can't see easily what you have set up to record. And, they don't appear in the schedulded recordings inder Saved. You just have to make lists I guess of what you are planning to watch. Strangely, some shows do actually seem to record on the DVR. The person I spoke to today in tech support (who, by the way says she is inunderated with complaints about X1 and agreed with all of my issues). said that "if the program is available On Demand is doesn't record on DVR. Didn't anyone do any testing of this equipment with acutal users? It seems so flawed it's hard to conceive how it can be rolling out in cities.
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