@ComcastKaraT wrote: @bryan321 wrote: Got X1 installed yesterday, tech left before it finished rebooting. Needless to say, both boxes never finished rebooting. They are both stuck on the first progress dot and the box displays"case". Tech can't come out till Friday so that's 3 days without service I sent you a PM to gather some info. Techs should not leave the house until the installation, including booting, is complete. Thanks for your help Kara . I got a call and they were able to come out one day earlier. The original tech installed the amp wrong. So far, everything is working great so lets hope the DVR issues leave me alone Will call billing tomorow and hope that goes smoothly as well
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