Apologies if this has been posted elsewhere. It has been a while since I have been on the forum. I moved, and some recordings that were on the DVR before I moved populated on my DVR, but I get XRE-06034 when I try to delete them and XRE-06014 when I try to play them. I was told that they are linked to my old account and this is a nation-wide issue. However, this has been a nation-wide issue since April??? Seriously? I was told that Comcast would eventually delete the recordings on the back end, but was given no timeline for when this would occur. Being that this is a nation-wide issue, have others have this issue resolved? It would be nice to be given an actual timeline.
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