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About ubear2
since
08-23-2013
04-13-2020
ubear2
Contributor
28
Posts
15
Kudos
0
Solutions
02-26-2020
04:27 PM
It does both, sometimes I look at my phone and it might have two emails. I turn my desktop (hard wired) on and there has already been as many as a dozen. I was on the phone with CC Support the one time when 14 emails came in all at the same time. There was 4 that were five days old, some three, two and one. Within minutes & while I'm talking to her four of them vanished and never came back. I don't have them disappear on my phone but I am 15 feet from my modem/router but the emails can't make the trip? CC said it might be my phone (which I bought from them) so I purchased a new Galaxy A-70 from them, Not my phone. What is really weird is when I had Comcast but AT&T for cellular service I didn't have any of this?
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02-25-2020
11:15 PM
I just use webmail I believe (Comcast.net) Yes I also have it included on my cellular phone as long with gmail & them synced together on my phone.
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02-25-2020
04:01 PM
Latoque : I am not a guru, could you Please explain more exactly what you mean? I've had Comcast for Many years and I've set nothing up any differently than it always has been?
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02-25-2020
03:58 PM
I've had my personal folder disappear too. I was on the phone with Comcast support once when twenty emails appears all at the same time dated from one to five days prior? Then while she was talking to me five of them disappeared? The last two times I called I was promised a callback within 48 hours from a higher tech. That was over a month ago??
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02-25-2020
03:52 PM
Thank You for trying but I've had this problem over a year. I've asked here and called them a hundred times and accomplished nothing. I even had a repair man come to my home and check every single thing, put in new connections and the same problem. Personally I never had this problem until Comcast informed me I wasn't getting all the speed I was paying for and sent me a new Router/Modem (about a year ago) Then my problems started and I've had Comcast's high speed for close to 20 years. I blame it on the modem even though the repair man said it was in Comcast's equiptment and not on my end. I sure hope they find a cure soon, I hate switching companies but my best friend has AT&T and doesn't have this problem. Really annoying when I've written a long email and it times me out before I can proof read and hit send. Please keep trying to find a cure. Maybe ask others if their problem started after receiving their latest modem. Thank You!
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01-03-2020
10:51 PM
1 Kudo
Yes I hate switching but I have a good friend that got tired of their bad service and high prices. He switched to AT&T and don't have any of the problems we are having. I had AT&T for my cellular service since they bought Cellular One in the early 80s and never had a service problem. I switched to Comcast Mobile about a year ago and that was the biggest mistake I ever made. I sit about 15 feet from my modem/router yet my emails can't make it to my phone? Once again, their customer service is in every country but ours and no one seems to be smart enough to fix the problems? Why you say? Simple they like taking in all them billions but sure don't want to spend any.
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01-03-2020
10:12 PM
1 Kudo
If you haven't read your notices lately my price for internet is going up again this month and my mobile bill goes up next month. They don't care about us or our problems, only our money.
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01-03-2020
10:10 PM
2 Kudos
No ETA for the fix, that's worth a good laugh. I've been waiting a year for an ETA on why my account times out constantly and still they have not a soul that has a clue.
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01-03-2020
06:57 PM
Hello Again: I just found something that might help you out but not sure. Go to your email on a Desktop/Laptop and on the left next to "Trash Folder" There to the right of that folder you should see three Horizontal lines (one on top of another) I just clicked on mine and the bottom choice said "Recover Deleted Items" I clicked on that and it shows me all the deleted emails clear back to 2009.
Now worse case senerio would be you might have to mail/forward them to your Ipad. Nothing to loose by trying and maybe everything to gain. I can't believe I never clicked on them 3 lines before. Just shows were never to old to learn new tricks. Hope this helps you out?
Good Luck Again
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01-03-2020
04:45 PM
Did you look to see how often you have your trash set to be emptied? I have mind set for 30 days to prevent this from happening and I never manually delete them. Of course if you went to the trash folder and did a manual delete I'm not sure you can get them back. I recommend calling Comcast and ask for email support. Hopefully you'll have better luck getting someone that can help you than I've had. Good Luck
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01-02-2020
09:53 PM
Your Welcome! I deleted some today and just looked and they haven't made it to the trash folder yet. <Edited> Good Luck to you.
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01-01-2020
09:39 PM
Comcast email is so far behind, I've deleted emails and they don't even show up in the trash folder sometimes for days. If you haven't changed it the trash folder should be set to 30 days to delete everything so you should still be ok. Just give Comcast a couple days for their antique system to catch up. Sometimes I have whole folders disappear, they usually come back in a day or two and guess what? <Edited>. My friend switched to AT&T And he doesn't have all the problems I have.
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12-21-2019
03:05 PM
Barb K1 :Hmmm, that's strange too. I haven't checked my Dell running Windows 10 Professional yet but they are there in Windows 7 Professional running Chrome. Might as well not be without their color they are just ugly symbols. But still why would they be on mine and not yours? (They weren't on my Yesterday)
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12-21-2019
02:37 PM
2 Kudos
Hea KBY 9: I just checked this morning on my computer running Windows 7 Professional, no difference on Firefox but then I checked with Chrome and they are there now in Black & White.
They looks so stupid not colored I won't even use them.(Besides Firefox is my 1st choice)
Merry Christmas To You
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12-21-2019
12:21 PM
3 Kudos
That's weird, they didn't tell me that but that don't surprise me. I check the box that says "Stay signed in" but mine times me out all the time, sometimes faster than I can write or read an email. I've called so many times but never get anyone that can fix or even answer the question why? They tried to put the blame here so they sent out their repair man, I told them if he found a problem here I would Pay but if not I wasn't. Long story short, he said eveything hee is A-OK the problem is on their email server. They collect Billions of dollars from us every month but don't want to spend the money to update their equiptment. I'm investigating AT&T & even Satellite myself, I'm sick of calling and getting no results. This with the Emoji problem only started after I received my last modem getting close to a year ago yet the repair man said the modem/router is fine.
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12-20-2019
07:37 AM
1 Kudo
Yet another day gone by and still nothing that helps? I too just get the manifier.
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12-17-2019
08:22 AM
1 Kudo
I for one think it is pretty bad when we have a Comcast support agent and they can't even fix the problem. I've had trouble with Comcast email for a year now, called Support many time with no help. They tell me a higher up Tech will call me back within 48 hours, that was about a week and a half ago. I had their tech come out to my home and inspect everything, he said call email support (that who was calling me back but never did) but he said everything here is fine the problem is with Comcast's service. I think they got to big for their britches and while they collect millions of dollars every month they don't want to spend any to update their equiptment to handle all the business they now have. That's just my opinion but I'll bet their is a lot of others that agree.
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12-17-2019
08:16 AM
1 Kudo
Thanks for the Information but it doesn't work for my Windows 7 Pro with Firefox 71.0 64 bit
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12-16-2019
01:35 PM
2 Kudos
Hello: I too am having the exact same problem with both my computers. This one is a Dell Optiplex 7020 running Windows 7 Professional Using Firefox 71.0 (the lates one out) but it does the exact same with Internet Exploreer & Google Chrome. I also use a Dell Optiplex 980 Running Windows 10 Professional running Firefox 71.0 with the exact same problem. Again it doesn't matter if I'm running Internet Explorer, Google Chrome or Firefox. With everyone having the same problem sure kind of shows it is a Comcast Problem and just one of many I'm having.
Thanks for trying to help.
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12-16-2019
01:27 PM
1 Kudo
NO! I too am having the same problem. I cleared the catche, closed the browser and reopened It does the same thing no matter if I use Internet Explorer, Google Chrome or Firefox? I'm running Windows 7 Professional. Help of any kind will be appreciated.
Thanks!
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