About Huntersdad

@Andrew.lindsay wrote: Just kidding about the A and D together, everyone and their brother is looking for that option Hahaha... you suck.  I just tried that before reading your followup post.  Good one!  ... View more

@davephillips41 wrote: I am getting X1 installed this coming Monday. I just wanted to know what is the model of the DVR box and the non-DVR box I will get so I can look at it online.   Dont do it bro.... just kick yourself in the nuts and save yourself the 50 dollar fee comcast charges you to shwack your tenders. ... View more

@lex22 wrote: After numerous crashes and just plain lousy functionality, I called Comcast to revert back to old, but functional equipment.  They actually wanted to charge me to go back to the old equipment!  Given that they would not give up on that, they convinced me to have someone come to the house another time to try and fix this crummy X1 system. If this does not work, I'm going to pay my early termination fee and switch to satellite.  I cannot force my wife and fish around the back of our cabinets to reboot the box every day, or subect her to the kids melting down when the cable box does not work. Dog-on right bro.  More power to ya.  This absolutely stinks. ... View more

@bendmitchell wrote: Is there the day skip feature on the X1 platform like there was on the old DVR's?  I can't seem to find it. I want to know too...  Havent seen something so practical.   Poor Kara. ... View more

@Spike120 wrote: X1 Support 1 877-896-8678 Bump! ... View more

@Jeffro2626 wrote: Mine is doing the exact same thing. Every day, I have to set it back to 1080p 60hz. I also like to turn down the clock brightness to 1, and I have to reset that every single day.   Like you said, its annoying but not a game changer.   I just switched to Xfinity after being with DirecTV for 12 years straight, and I am generally happy with the features and service of the X1 unit. I'm doing the exact same thing....  I switched from DishNetwork where I was very happy for 7 years.  I move and decide to try Comcast again.  Fool me once, shame on you!  Fool me twice, shame on me!  Guess what everyone, I let Comcast make me the fool!!   Everything this X1 is supposed to do, Dish and Direct both did well.  If it wasnt for FANTASTIC internet, I'd have already chucked this sucker.    BTW - has anyone been unable to watch a tv show while its recording???  Amazingly enough, ive never done that until tonight.  Guess what??  The whole system looses its mind and you have to do a hard reboot.  Holy freakin cow! ... View more

@desertfaze wrote: Before I had the X1 box installed I had my Samsung smart TV setup to use HDMI CEC so that when I watched Netflix in the Smarthub I could get the audio out through my reciever and not just the TV. So when comcast swapped out the boxes for the X1, this has broken the ability to get the audio out using HDMI CEC. Has anyone else come across this issue? I know there are a million other ways to stream netflix, but it was really convienient to do it straight from the TV.   Desertfaze,   I have.  I'm so frustrated. ... View more

@dougkinzinger wrote: Hi Huntersdad,   I'm also in Central Illinois and got X1 in July. And I too had the exact same issue with IR repeating. I spent a few hours researching. For some reason my IR repeater equipment just wouldn't reliably work with the X1 box.   As a hack/workaround I instead plugged in an IR blaster (little IR receiver eye with a 3.5mm end, like a headphone jack) into the IR Blaster port on the back on the X1 box. I then double-sided-taped the blaster to where my main IR transmitter is, on the other side of the wall (clarifying, I ran a cable from the X1 blaster port to where my IR transmitter is so the remote can actually hit it).   A little kludgy but it works great. Still though, not sure why the X1 box didn't like to have it's IR relayed.   Doggon it..  Wouldnt you know I still havent found an IR blaster/receiver that works with these silly boxes.  This should not be so much work to enjoy television.  lol   That poor Kara woman.  She's got a rough gig.   ... View more

@JavaWiz wrote: New to this forum, I think I created the original message on the wrong thread, so re-posting here...   Just converted to the X1 Platform, love the new guide and user interface.  I do however have a PC with a Hauppauge HD PVR tuner card, and have been unable to get the IR Blaster to change channels on the X1 box.  (It was working with my prior non-X1 motorola comcast STB ).  I'd like to stay with the X1 platform, but for me this is a deal-breaker, I want to have my PC PVR working.   I've used the BlastCfg program to learn the new XR2 remote, and appear to succesfully program the Hauppauge Remote buttons 0-9  and ENTER. When attempting to change channels, I see the IR blaster light blink, so I know signals are being sent to the STB, but the channel does not change.   Anyone have any luck with this?   Tuner Card:  Hauppauge HVR-2250 XFinity STB: RNG 150N (IR Receiver just to left of power button) XFinity Remote: XR2 v2   As an alternative, can I switch back to my old Motorola box for my PVR only?  I don't mind not having the X1 features for the one connected to my PC.  The tech indicated if I went X1, I could not mix ANY old boxes.  I didn't quite get this as I still have some old DTA's for the Analog TV's I have... JavaWiz - I got the same problem using an IR repeater.  Someone was able to plug an IR receiver directly into the box, but I havent found one that works yet.  Good luck.  This thing is very frustrating. ... View more

Get this fellers!  I work for a software company, a large one.  I'm a software design PM.  In one of my team meetings we brought up this forum today at work.  The guy's and gal's went APE with the feedback.  There are some really good posts in this forum describing repeatable issues and bugs, I commend you - certainly I am taking note of all the quirks I see.  But my QA when reading this just laughed and snickered.   Here's the deal - these problems, at least most of em, shouldn't be happening if there was any functional Quality Assurance testing.  And although my company doesn't develop any sort of entertainment software, we do extensive customer experience surveys to know what is wrong and what is right about our software.  I will give Comcast a thumbs up that they are on the right track and the format/direction they are pursuing is the right one.  However, this product is a beta product; not something that is ready for consumer consumption.  Even the tech that was here earlier this week told my wife, he couldn't even give her a lesson in the product since it was going to change so drastically over the coming weeks & months.  Personally I don't know how serious he was about that statement, but I do agree this thing needs some serious overhauling to be consumer ready.   I'm thinking I may ask for my old Xfinity system back...  this thing is unreliable, quirky and unfriendly.  Have ya tried to create a "Favorites".  Holy Cow!  How can ya screw that up? ... View more

@dougkinzinger wrote: Hi Huntersdad,   I'm also in Central Illinois and got X1 in July. And I too had the exact same issue with IR repeating. I spent a few hours researching. For some reason my IR repeater equipment just wouldn't reliably work with the X1 box.   As a hack/workaround I instead plugged in an IR blaster (little IR receiver eye with a 3.5mm end, like a headphone jack) into the IR Blaster port on the back on the X1 box. I then double-sided-taped the blaster to where my main IR transmitter is, on the other side of the wall (clarifying, I ran a cable from the X1 blaster port to where my IR transmitter is so the remote can actually hit it).   A little kludgy but it works great. Still though, not sure why the X1 box didn't like to have it's IR relayed.   Well dagum!  How'd I miss that.  Thanks Doug. I still cannot fathom why the IR doesnt repeat.  Is it a wave length/frequency issue of the IR?  I've never heard of anything like that, but that doesnt make it untrue. ... View more

@JtPat wrote: Please do not see this post as a list of horrible things wrong with the X1 platform. Overall it is a HUGE improvement over past systems. As with anything new and developing there are a number of issues that come and go. Following is a summary of many currently listed issues. Probably not an all inclusive list but at least the highlights from a lot of posts here:   Would like option to save green power and clock light settings. (Resets to brightest every night or box reset). Channel guide does not wrap around from highest station back to lowest, (You have to page back up to the beginning). Would like to jump to day, (being viewed), from future recording list. (So that if you are looking at next Wednesday’s scheduled recordings, you should be able to jump to that day and time if you are in the future recordings list by hitting the guide button). Would like to jump ahead 12/24 hours when viewing the guide. Would like to set (a) favorites list to be the default, (Currently you have to remember to re-set the filter for favorites while viewing the guide).  Also ability to create multiple favorites lists. Would like favorites option of “Channels I subscribe to”. Comcast would probably like the option to stay as is for 5 & 6 to force viewers to see what they are missing? Would like better (any?) documentation on system, including shortcut “secrets”  for programming buttons on remote, how to set/change RF/IR remote operation, how to set favorites list(s), good list of audio and TV settings for remote, etc., meaning ONE compilation of all documentation, not links to many files that are not kept current. A lot of the above is available but it is located all over the place. It’s kind of sad that users can get much better technical support from the user forums than from Comcast Technical Support? Would like to be able to set recordings to “This channel only”.  Currently this is only an option while setting a future recording in the guide, not from search results. Would like to have “Reminders” available again. Would like a fix or reasonable expectation/explanation of “Lag” problem, where you push a remote button and nothing happens for up to 15-20 seconds. Would like remote option to select TV input. Preference for stereo/surround resets to stereo as soon as you leave preferences. Would like to be able to somehow set/check 1080p. Would like option to easily change guide colors and fonts from same location. Would like to see a daily (updated) list of fixes and firmware/software updates and known (in progress) issues and have that list reside at the top of the forum. This would help users to see when their particularly wanted fix is implemented, and would reduce the many instances of repeated requests/complaints. This is really a biggie and I’m sure most users would love to see this at the top of the forum list for X1.   So essentially you want Dish Network?  Cause good grief man, I had darn near all those things 7 years ago and I'm seriously asking myself why I switch to Comcast.  Actually I know exactly why - the internet.  Its a weird day when your 6yr old asks why the TV is so hard to work - even she asked what has happened.  Sum slick sales person sold me and now I'm shaking my head hoping this X1 meets my needs. ... View more

Today I got my X1 box installed in Central Illinois.  I must say the system has such vast improvements I enjoy watching TV again because the system is so responsive and intuitive.  That said, I have a problem.   Issue Title - No IR pass through using IR repeater on X1 system (Non-DVR box) Issue Description - All my entertainment hardware (ie - X1, DVR, receiver, etc) is hidden and I use an IR repeater to transmit/repeat the IR signal to those devices.    The install took place while my wife was home and the installer did not choose to "hide" the new X1 box as before.  When I installed the X1 (slave cable box) in its "hidden spot" I found it would not respond like the previous xfinity slave TV box.  I checked the IR repeater, verified power and even reset the repeater system.  I tried using other devices and they ALL RESPONDED correctly.  I tried the X1 slave TV box again using the XR2 remote (version U2 per the back of the remote) and I get nothing.  When I go to where the X1 box is located and change channels, it works correctly.  The conspiracy nut part of me thinks the installer had foreknowledge of this issue thus why he chose not to hide the component.   I can only think of 1 or 2 issues - either #1 the XR2 and X1 slave TV box is RF (which if it WAS, it should STILL work!!) or 2, there is some other RF frequency my IR repeater is unable to repeat.  Personally I've worked in home theater install and high end audio and I've never seen an IR repeater not repeat and IR signal, but I guess there is a first time for everything.   Anyone else having this challenge or can provide feedback or trouble shooting ideas?       ... View more