About cminniect

Thanks for posting the solution Comcast provided. I tried this and it did work for me! Finally free of the thermostat low battery ding and the notification on the keypad and in the app! I powered off the modem, then back on. Powered off the router then on. Did a 'reboot' of the touchpad. Then pressed the 'reset' on the thermostat. ... View more

I had tried the Reset from the thermostat and it didn't work for me.  I'll try again, and if that doesn't work I'll try the delete thermostat and add new and will post my results. ... View more

I'm thinking of trying this but am hesitating because I don't want to make anything worse.  I'm almost thinking that we need to somehow make the touchpad 'forget' the thermostat and then reconnect it as new and maybe that will clear the warning.  Seems ridiculous to me that we'd have to do that.  But I'm getting desperate. ... View more

Wow I am glad I found others having the same issue.  I too got the low battery indicator on the thermostat itself and a notification on the keypad - so I changed the batteries and just in case, I hit the 'Reset' on the thermostat as well.   The indicator on the thermostat cleared but I am getting the annoying beep and warning on the keypad a few times a day (also late at night).  I even asked the Comcast tech that was here for something else and he had no suggestions.   Is there anyone that can help? ... View more