@MisterEd51 wrote: I had a problem with Comcast Voice not working for a day a week ago. It seemed to work ok after I reset the gateway. A few days later I started having problems getting my laptops to connect to the gateway using WiFi. When I tried to connect to the SSIDs I got an error. If I just reset the WiFi portion in the gateway setup the WiFi worked ok with the laptops until the next day. I then did a complete reset of the gateway. So far the WiFi is working ok but I will have to give it a day or two to know for sure. I then wondered if the gateway had a received a firmware update recently. Sure enough it had: Firmware Build and Revisions (checked on 10/21/2013) Firmware Name: TS070659D_053113_MODEL_862_GW_CT_SIP_PC20 Firmware Build Time: Fri May 31 10:33:20 EDT 2013 eSAFE 0 FW Revision: 1.01.57_1226G Firmware Build and Revisions (checked on 11/10/2013) Firmware Name: TS070659K_082213_MODEL_862_GW_CT_SIP_PC20 Firmware Build Time: Thu Aug 22 18:15:21 EDT 2013 eSAFE 0 FW Revision: 1.01.58_1226O Has anyone else had any problems recently? Could the update be the cause of the problems? Is it necessary to reset the gateway after there is an update? You are not the only person that asks for help and doesn't get it ! I had a rather rude person come to "fix" my problems, only to find out he didn't give a louusy care, My bill was "Suposed" to be2 years....Ha ...mud on my face ! They promise the world and it sucks getting your bill DOULBED from what the initial terms were. Yes, good speed on computer, but LOUSY service on "resolving" a problem. I have had SO many issues with Comcast, including false advertising ... how low can they go for YOUR money ! I have to reset everything for over a week! Am looking for another provider...... Their "TEASE" rates are BS. They do NOT give a F*** ! Learn a lesson and do NOT sign up for 2 years..... unless you LIKE being screwed. I'll pay the $120 to get these thieves off my back
... View more
