About johnviz74

@Rustyben Thanks for your reply, it pointed me in the right direction to get the issue fixed.  There was no "Internet" tab in the My Account app. So I called them up and they had messed up assigning the right ID's for the boxes that I had. So after a 30 min hold while he spoke with billing and a reboot on my end all is working again.  And the "Internet" tab now appears on the My Account app.   Thank you! ... View more

I have the XG1-a from Arris ... View more

Started today, when I go to open the Xfinity App on my box I get the message "This Feature requires Xfinity Internet".  I obviously have Xfinity Internet and it's working fine.  Netflix is working just fine when I test it on my Roku. So, is there a known issue right now with Netflix and the X1 boxes?   Thanks in advance. ... View more