About PSUGOLD

Just a quick reply, whatever was wrong has worked itself out, and NBC10 is now ok on all the streaming devices.  All is well! ... View more

FYI the issue is with the Xfinity Stream app on ALL devives.  I tried to watch NBC10 last night in bed on my iPad, and the channel froze too.  Sound ok.  Seems NBC10 is not working on any of their streaming platforms. ... View more

@Rustyben wrote:   can you specifically state what is happening or not happening when you tune to that channel? error message? error number? what device are you using for the stream app? There is no error message.  I am watching on a Roku TV on the Xfinity Stream app.   I tune to channel 810 (NBC10), it looks fine for about 10 seconds, then the top of the screen starts to digitize, then the screen will freeze, with the top part still looking broken up and digitized.  Sometimes the whole screen just goes pink or blue, but the sound never changes.  I can hear the show fine.  I change the channel and come back to NBC10, same thing.  Starts ok, then breaks up, then freezes, all with the sound staying OK.  This is the ONLY channel I have seen this with, and it started a few weeks ago, and happens on all 3 of my Roku TVs in different rooms.  Very odd, and annoying as I like to watch NBC10 at night in bed. ... View more

I am an xFi complete customer.  The router is downstairs, but both of my TVs have the same issue, and it just started about 3 weeks ago, and only on NBC10.  Every other local channel is fine, along with every other channel.  I've had the same setup for a while now, and watched NBC10 with no problems for months, all of a sudden it started with no real reason, and on both TVs, so that makes me think it is something with that one channel signal.  Just don't know what started it, and what can be done to fix it. ... View more