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About Dlaney35
since
06-17-2013
08-17-2017
Dlaney35
Contributor
21
Posts
7
Kudos
0
Solutions
08-17-2017
10:14 PM
Comcast does not like that the star app offers cable free access. In they're greed and ineptitude, they feel the logical solution is to force people to buy a cable box, or b. Watch stars in 720p compressed via Comcast streaming via their app. Comcast is profit 1st, consumer 2nd. Issues like this prove that. They are now the only cable company in the nation blocking access to this app
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01-08-2017
09:02 PM
2 Kudos
I still have to use comcast for internet, but cancelled my TV subscription and went with Directv now. I have Starz via Amazon now as well.
You know what Xfinity did because I cancelled the TV service? They increased the cost of my internet.
It seems all Comcast knows how to do is add injury to insult.
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12-20-2016
12:56 AM
It's pretty bad when they give a canned response which isn't correct. There is no accessible beta/xfinity channel. - And it's 10pm PST 12/19. Another letdown, and or, complete fabrication.
Xfinity, what the heck?
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12-15-2016
06:55 PM
My directnow is working fine, and I got a new apple tv gen 4 for free. I've sinced cancelled all television from directv, and now only have them for internet.
If they'd only not of dragged their feet on this....
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12-07-2016
02:02 PM
So, Directv NOW is streaming and now available, - they have a roku app (that works with user and password), which is what our guest home on our property needs, as the WIFI isn't a part of my cable package.
It costs 35 a month, and has built in VOD and a beautiful guide.
BYE BYE 200 something a month bill. BYE Xfinity.
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11-28-2016
02:48 AM
Rick,
You're forcing people to connect to comcast internet to watch TV via a ROKU.
That is a limitation, that for example TIme Warners ROKU app (now YEARS OLD), does not.
I hope that helps you understand something I think is quite obviously problematic.
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11-27-2016
10:55 PM
1 Kudo
Rick,
It's unfortunate assumptions like you've made in your reply why I've decided to finally leave your company for PS VUE, and other streaming service cable. Our property has a guest home that has no physical address, and thus, comcast is unable to service that home seperatly, at least, wirelessly. Since you're company is forcing people to lease your modems, and be on your modems wifi, you've literally done nothing that the FCC is looking to force your company to do (comply with consumer choice) ; you maintain lease on modem, and insist on wifi, even though the tv-go portion is THE VIABLE workaround for access in remote locations, one of the main reasons people use roku's!
To create a roku app, and force it to locate home wifi systems on your end is a terrible and horendous design desision that will make most people confused and irate at having to have waited this long FOR A VIABLE WAY TO WATCH TV THAT THEY PAY FOR IN THE AREAS THEY CHOOSE.
Unbeliavable.
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11-26-2016
11:10 PM
So the agent I spoke too, who said the application would be accesible via email and pass, like EVERYTHING else on ROKU, was LYING?
Cool, thanks ComcastDAN, I've cancelled my comcast service today, thanks to your information. At least your honest, and admit that your company's application on roku will not work as intended for most people.
Good thing Playon has an xfinity app that works for those people who have to stick with comcast. I'll be moving over to directtv's streaming service, and leaving you guys in the dust, where you belong.
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11-15-2016
12:34 PM
It's nice to know that the beta releases in 15 days, but, I'd really like to be a part of that beta, and or/know how long the beta will last.
I've been very excited to see this app on the roku and have literally been waiting since April, when it was announced, anxiously.
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10-27-2016
02:50 AM
Thanks for the update ComcastDan, I'll hope and hold you to it that it launches by then. Winter does start on Dec 21'st however, so theoretically, comcast still can honor the initial announcment assuming it launches by then.
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10-13-2016
09:18 PM
So it's Fall, still no updated information... since APRIL about the APP.
ROKU has no information and refers you back to comcast about the apps release date.
Can an Xfinity employee give us a timeframe here?
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10-10-2016
06:40 PM
1 Kudo
They announced the app ages ago, said FALL/Later this year. Well, the year is almost over.
Comcast, can we PLEASE have an update on this? The Xfinity TV partner app would be a nice addition to my new Roku ultra. It's annoying that comcasts promises are always delivered seemingly last, or after every other cable company has edified it's customer base.
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10-05-2016
04:42 PM
I'm seriously starting to doubt this X1/ROKU APP will ever be released, let alone this fall.
Why did they mention this back in April, it's now October and we're still waiting!?!?!
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10-05-2016
04:40 PM
3 Kudos
That's not what the OP is talking about. Those are external channel roku applications, and yes, Xfinity is usually the last provider to finally cave in and add themselves. They recently decided to cancel access to the starz app, too.
No, this is supposed to be basically the X1 interface on the ROKU - allowing for TVGO access to all available channels with just the ROKU.
Comcast said a fall release, back in April - and it's Fall - and... naturally, we have no new information. Funny how Comcast RUSHES out items that are profitable, but when it comes to customer service and edifaction, we wait, and wait,..... and wait.
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07-30-2016
01:39 AM
1 Kudo
Basically, you're saying hey customers, we don't care what you want.
But, it's ok because, we already know you don't care about your customers. We're YOUR customers.
The STARZ app itself is of higher quality then Starz via xfinity.tv - per my encoding data, starz on xfinity is only 720p, while the starz app on roku supports 1080p.
The irony is Comcast is planning an xfinity.tv ROKU app - but, I simply doubt it will work as intended.
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07-15-2016
06:23 PM
Comcast is hoping I will stop giving them money and pay Starz, INC. directly, instead?
You sure about that? I think it's quite the opposite, Comcast is scared that people will see the APP has an associated Starz only subscription login, in addition to a cable login option, that they don't like. Comcast doesn't like that Starz too, is attempting to segregate themselves from the a-typical cable package.
Had comcast allowed the new starz app to authenticate on my ROKU, I'd NOT of cancelled starz on my cable package, and thus, comcast would get more of my money.
Now, due to this poor decision, they get LESS of my money.
I'm sure that computes.
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07-14-2016
03:11 PM
This is a total net neutrality violation. It's rediculous that every other cable company will authenticate this but you wont.
I've since cancelled starz on my comcast subscription and subscribed directly to starz via the roku app.
I recommend you all do the same, as this is just insulting.
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