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About billybh
since
06-02-2013
06-01-2016
billybh
Contributor
38
Posts
9
Kudos
0
Solutions
04-11-2016
09:56 AM
The TIVO thought is intriguing. They sure aren't where they should be.
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04-10-2016
02:01 PM
Just to be "balanced" here.... WhileI find the Guide to be almost unreadable, and think they regressed in the operation of some features, e.g., when you hit the "record" button, it starts recording "now" instead of the program's beginning (assuming you have been on that channel the whole time so it is spooled...), and a couple of other operational things like the "back" button is now a two step process instead of one (but you have more choices to go "back" to...), I think the overall change from the "older" system to X1 is a positive one.
Despite it's shortcomings, I think X1 is an improvement. Just needs more refinement. I still can't believe they haven't provided the option to shift the "record" time when a program runs long and the entire schedule shifts. Seems like a choice in the "record" dialog to "protect programming" or "protect Time" would be easy enough to implement. Oh well.
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04-05-2016
03:39 PM
4 Kudos
Its not the TV. It is Comcast's implementation. When a problem has been flagged for YEARS, there is a problem.
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04-04-2016
10:03 PM
The TV size doesn't matter. This piece of garbage monopoly ( thank you, worthless congress...) does the minimum it is compelled to do.
You will have to find solace in an outside solution like using an ipad for your guide and remote. The voice remote is some solace, but they have clearly hired the cheapest, least competent engineers they can find.
They provide these forums for a place to vent, but it is clear that nobody except the moderator reads them or ever considers the problems being reported.
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03-12-2016
12:29 PM
3 Kudos
Just upgraded to X1. I like most of the changes, but the program grid is almost unreadable. It is NOT the TV, it is COMCAST. If they had serious competition, they would be out of business.
Reading this thread, it is sad to note these complaints have been made since the introduction of X1. COMCAST obviously doesnt give a darn. Fortunately, the voice command is pretty good. It almost compensates for the unreadable grid.
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07-31-2014
12:32 PM
1 Kudo
Good luck. I have to say that once Comcast gets the pipe to the house up and running, I have been satisfied with them. Their Internet Cable speed is great and I really have no problems with their TV service. I think their software that runs on their DVRs is crappy and they simply wont spend the money to upgrade it. Its inconceivable they dont know how bad it is. But.... I have been reading the saga of Florida HDD Service for the same two years now myself. We are apparently not worth the resources to address this problem.
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07-11-2014
11:41 AM
My bet is even their spokemen eventually get embarrassed by the continued failed delivery of the product.
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07-08-2014
03:29 PM
One more from the great unwashed in south Florida. Did this estimated date pass again?
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05-16-2014
10:38 AM
What can one say? Continuing disappointment. Obvious things like getting a "better" team to work on Florida? At what point does your technical "prowess" embarrass you? And things are going to get better for the consumer after the mega-merger?
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05-07-2014
12:17 PM
I hate to sound terminally naive, but isn't this simply a matter of a console or consoles serving the affected areas launching a software instruction? It certainly has nothing to do with the hardware, at least at the consumer end, or does it?
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05-01-2014
01:58 PM
How can Florida remain soooooo far down your priority list? Clearly, we're not very important to whomever makes the decisions.
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04-11-2014
09:53 AM
Well, its been about 40 days now. Any update for south Florida?
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03-21-2014
01:45 PM
I can't wait to see the wonders of a "one cable company" playing field.
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03-21-2014
01:44 PM
I believe CT does speak the truth as he knows it. Who knows what his overlords tell him?
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02-27-2014
04:51 PM
Is there any kind of update for your esteemed customers in south Florida?
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12-04-2013
04:30 PM
Any chance of an update for the south Florida (Pompano Beach) area?
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10-28-2013
05:04 PM
Well, Ted, you do make me smile. I don't know how you keep up the happy face. What is a "customer facing project priority" anyway? And, you are the only (monopoly) Cable Company down here. I am on balance, very happy with Comcast, but this seemingly insignificant issue does have me baffled. I know" nothing is as simple as it seems" , but this thing....
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10-28-2013
04:27 PM
You know, there's really no way to respond without sounding "snippy", so with that in mind, Is the early 2014 timeframe as good as the June of 2013 was? We were told when that "guesstimate" went by the boards that there was a technical issue. I believe it was implied that Comcast was working on the issue. Its hard to believe they have been working on it since then. Monopolies are wonderful when you have one, aren't they?
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10-26-2013
11:24 AM
Why is it so difficult to get the esata "up and running" in Florida? South Florida, Pompano Beach in particular.
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08-29-2013
06:15 PM
Well, yes. I would really like to be able to attach an external HD. That would make me totally happy and totally destroy any impulses to go "Tivo".
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08-28-2013
05:32 PM
I appreciate your prompt responses and give you credit (immense credit..) for your forebearance in dealing with snippy comments like mine, but... I do have a hard time understanding why ANY products are delivered into the "consumersphere" not 100% functioning. And then, why it takes so long, "technical problems" notwithstanding, to allow me to simply plug a device into the port clearly intended to have a device plugged into. As for ..." We proactively activate the e-SATA port at no additional charge and there is no recurring monthly fee, so you don't need to rent several DVRs. I know, hard to believe, right? "...the thought that there could be a charge and a recurring fee for making my rented device work as the designing engineer intended never crossed my mind. Until now. Caramba.
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08-28-2013
03:40 PM
Forgive me for sticking my nose in here, but why would the guide version have to do with the eSata port? And, while I'm scratching my head in general, why would Comcast buy the devices (DVRs) in the first place with that port disabled? To force me to rent several DVRs?
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08-20-2013
01:13 PM
Ted, I'm still here in south Florida waiting for the enabling of the eSata ports. You do an admirable job of making excuses for Comcast. But... when it all boils down to one grand reason, it is simply priorities, and we are apparently not very high on the list. All I need to make me happy and NOT buy the Tivo that can record up to SIX shows at once is to be able to piggyback some additional storage onto my technologically ancient Motorola box. ESata activation keeps getting pushed back and pushed back. If it was a priority, it would be available today, but obviously it isn't. Do you have any sort of update on scheduled, projected, hoped for, or wished for activation here in south Florida?
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06-02-2013
05:10 PM
Will there be a notice via the Guide message system when the external drive feature is enabled?
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