I really wish this box would have lived up to its potential. I had it for three months, and tried my hardest to deal with the constant freezing. I feel like I had it as an issue more than others. 2 X1 boxes. Both would freeze, up to 8 times in an hour, called support numerous times. Same result. I didn't want a cable box that required me to get up and unplug it and await reset during EVERY show. Or have to sit there and wait up to 30 minutes before the box would realize I was trying to do something. Towards the end of my 3 months, not only was it still freezing. But I began to get shots of static scroll from top to bottom on my TV's. Initially I thought, well maybe it was my connection, but it occurred on both TV's one connected with HDMI the other with coaxial cable. Comcast is lucky they received these boxes back in one piece. really wanted this box to work, but couldn't deal with the ongoing issues, maybe I will have them come back out and reinstall them later on down the line, but I hate that I was a test dummy for this.
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