About Anon1464678

So the stb timestamp date is the date of the last firmware update? If that is the case, then what is happening every night when the box is updated? ... View more

My stb timestamp is November 21. Not sure what that even means. Thanks. ... View more

Mine now says environment c5-m4. It used to say p5-rq. Do you think it means it may be fixed? ... View more

Can you please post a picture of your "about" screen that shows the version and other information? Thanks. ... View more

@jtpage4 wrote: I’m having the same issue, but I have also a similar workaround that seems to work for me. 1. Before turning my tv off each night I turn it over to my hdmi that my Xbox is connected 2. Once I turn my tv on each day I turn the Xbox on and let it boot up, then I switch it over to the cable(xfinity) hdmi and it works fine. It seems quicker than rebooting the xfinity box each day. Still annoying none the less. Interesting. You should know that wiith my workaround the TV goes back on immediately when I turn it on in the morning. It does not take the time to reboot. Hope that helps. ... View more

Here are a few observations: 1) A firmware fix has not been pushed out yet to my X1 box 2) The power saving mode on the X1 box is not working. The box does not power down automatically when the TV is off and I am not watching. 3) If I power down the box manually before going to bed, either through the voice command or on the power down menu, the box will wake up normally in the morning. That is a workaround that I am using now until this is fixed. ... View more

Here are a few observations: 1) A firmware fix has not been pushed out yet to my X1 box 2) The power saving mode on the X1 box is not working. The box does not power down automatically when the TV is off and I am not watching. 3) If I power down the box manually before going to bed, either through the voice command or on the power down menu, the box will wake up normally in the morning. That is a workaround that I am using now until this is fixed. ... View more

@Rustyben wrote: @Anon1464678 wrote: I think I may have found a workaround. Last night before going to bed I powered down the box by saying "power down" into the voice remote. When I got up this morning the TV went on with no problems. If anybody else tries that please let us know the result. possible. but a new version is rolling out (no details from Comcast on if this new firmware is to fix the xg1v4 issue with loss of video). Has the new version been pushed out yet? ... View more

I think I may have found a workaround. Last night before going to bed I powered down the box by saying "power down" into the voice remote. When I got up this morning the TV went on with no problems. If anybody else tries that please let us know the result. ... View more

I think I may have found a workaround. Last night before going to bed I powered down the box by saying "power down" into the voice remote. When I got up this morning the TV went on with no problems. If anybody else tries that please let us know the result. ... View more

This morning I still had to reboot the box to get it to work. Turning off the energy saver option on the TV yesterday  did not fix the problem. I communicated with a Comcast Technical Operations Supervisor yesterday and he told me that a fix would be pushed out within the next three weeks so I am just going to wait. ... View more

I had turned it off on the X1 Box. After just reading your post I also turned it off on the TV itself. I will see tomorrow morning if it worked and will let you know. Thank you. ... View more

Yes. Energy saver is off ... View more

Samsung ... View more

I have ben having the same issue with the new 4k box. I upgraded on Monday and since then  every morning I had to reboot the box to get it to work. Friday the tech came and replaced the box. Saturday morning I had the same issue. Does anybody know when Comcast will fix this? ... View more