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since ‎03-29-2013
‎06-03-2020
priorpatch
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Re: Experiencing error code CL-14, On Demand was working fine 1-2 weeks ago

by in On Demand
‎04-21-2020 05:26 PM
‎04-21-2020 05:26 PM
Fortunatley posting to more than one place allowed me to find out an answer.  Anyone who owns a non X1 box is having a problem accessing On Demand programming as well as DVR recording capabilities because of a software upgrade.  The upgrade is for the X1 boxes and any other box that gets upgraded will run into this problem.  The only thing that will fix it is to get X1 boxes ... View more

Re: Experiencing error code CL-14, On Demand was working fine 1-2 weeks ago

by in On Demand
‎04-20-2020 10:24 AM
‎04-20-2020 10:24 AM
Day 4 of no On Demand services.  Both tv boxes are showing the error code CL-17.  Unfortunatly no outages appear when asking about outages.  Also Customer online chat does not work either ... View more

Re: On demand not working no error code just says to call

by in On Demand
‎04-19-2020 10:03 AM
‎04-19-2020 10:03 AM
Same here has not worked for 3 days but nowhere on their website does it say that there are any problems or outages ... View more
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