About wickerparked

I see ComcastKaraT mentioned that the X1 will "push" updates to the box. However i've found that I've had to manually update the box using the button under the "About" column in the menu system. Is this a glitch or would the update have pushed to my box if I'd waited another day?   Follow-up question, since I downloaded that updated (A June 22 dated update) when I click the update button now, i get a message saying something like "We couldn't retrieve an update at this time." Does this just mean there are no more updates or that my box is having difficulty pulling the latest update? Just want to make sure I'm running the latest firmware. thanks! ... View more

@ComcastKaraT wrote: @wickerparked wrote:   @wickerparked wrote: I've only had x1 since Saturday but the delay has been alleviated somewhat. There was a mass outage for all three services in my area. I was told by an x1 rep that an Internet outage would increase signal delay. Sure enough when the outage ended the delay became much more manageable. That said there's still an occasional one or two second hiccup But it's much more manageable than 30 second delays. Ahh I spoke too soon. Watching a DVR'd recording tonight and when I hit fastforward or play it takes like 20 seconds for a response. Makes timing to hit play when the show gets back on very difficult. Any update on this KaraT? wickerparked - I wanted to circle back on your reported issue.  No root cause has been determined, however  our team is investigating the reports of remote latency mentioned over the past week. Please keep me posted if you see any additional changes in the behavior (good or bad)     ComcastKaraT -    It was a temporary delay once again caused by an outage. Chicago was affected for nearly a week, it seems. Anyway, as far as I can tell, the remote is only unresponsive when Internet speed has slowed down. That's confusing, as it's not as if the X1 connects to my WiFi, but nothing else seems to effect the guide besides the Internet connectivity. Hope that helps!   ... View more

does anyone know what the June 4 firmware updated? ... View more

  @wickerparked wrote: I've only had x1 since Saturday but the delay has been alleviated somewhat. There was a mass outage for all three services in my area. I was told by an x1 rep that an Internet outage would increase signal delay. Sure enough when the outage ended the delay became much more manageable. That said there's still an occasional one or two second hiccup But it's much more manageable than 30 second delays. Ahh I spoke too soon. Watching a DVR'd recording tonight and when I hit fastforward or play it takes like 20 seconds for a response. Makes timing to hit play when the show gets back on very difficult. Any update on this KaraT? ... View more

I've only had x1 since Saturday but the delay has been alleviated somewhat. There was a mass outage for all three services in my area. I was told by an x1 rep that an Internet outage would increase signal delay. Sure enough when the outage ended the delay became much more manageable. That said there's still an occasional one or two second hiccup But it's much more manageable than 30 second delays. ... View more

Sorry, I didn't mean to suggest you were the only one experiencing the problem, simply that the particular setup I described was not incurring the problem. Just trying to eliminate more variables if possible to see what the root problem is. Perhaps the x1 box had difficulty interfacing with certain receivers for example. Sorry if it came off dismissive. ... View more

Coolhanddude, I'm running my x1 through an onkyo receiver and. Not losing my video or audio custom settings on the box at all. Not sure that helps or hurts your theory just wanted to pass it along. ... View more

Has anyone had trouble with delayed response from the XR2 remotes to the X1 boxes?   Like if I hit guide, it might pop up instantly, and then I scroll through the channel list for one or two channels and it's fine but then it starts to lag suddenly. And I'll get no response until suddenly it jumps 3 or 4 channels down the list. This has been happening to me constantly on both boxes. Any idea how to fix it? Is anyone else having the same problem?  ... View more