About sjl10

sjl10 · ‎10-28-2020

That's how they operate. Switch and bait. A really strange tactic where they want you to call in every so often to renegotiate. They give you a "good deal" but if you read the fine print, the rates jump up automatically. I've been asking them to show me their product packages that are NOT on their promotional sale switch and bait plans. They always say they'll get back with me and they never do.

sjl10 · ‎10-28-2020

Is it actually possible to call and speak with someone at comcast? That fake chat session thing is a complete waste of time. It's almost as if comcast is trying to incite and further anger their customers by adding this customer-aggrevator-stress-generator-time waster. I get why you would want to keep you customers at arms length for service and quality matters but but for billing questions you think that you would have people staffed and standing at the ready to take my money and take the opportunity to try to get me to pay for more services.

sjl10 · ‎05-19-2020

This morning I opened my email and was unable to navigate my email folder because xFinity thinks it's a good idea to never give you a break from the advertisments. There is currently video advertisement placed squarely onto the upper left of the page and it cannot be closed or moved. I can't navigate my email folders. I get it...you get money from advertisements...<Edited>?! Come on!

sjl10 · ‎08-12-2019

Bill pay isn't working through the website. I just get a blank page. I called a person who gets paid by volume of calls completed rather than success rate so she was of no use what so ever. When will comcast get this fixed?

About sjl10

Re: Rates went up

Billing Question

xFinity...GET OUT OF MY EMAIL!

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