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About dcuddie
since
02-11-2013
07-12-2020
dcuddie
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07-11-2020
12:53 AM
Anyone out there had any luck trying to get something like this fixed?
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07-02-2020
01:39 PM
I've had an issue with latency for the past several months. I've had 2 techs out, but my line came back clean. One did send a request to maintenance to work on my node because it showed something which I was hoping would fix it but it didn't. Below is a couple examples of what's going on, I've pinged Google and the first hop after my modem for reference.
GOOGLE
Ping statistics for 2607:f8b0:400a:804::200e: Packets: Sent = 200, Received = 196, Lost = 4 (2% loss), Approximate round trip times in milli-seconds: Minimum = 13ms, Maximum = 192ms, Average = 43ms
FIRST HOP
Ping statistics for 2001:558:4082:4a::1: Packets: Sent = 296, Received = 296, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 260ms, Average = 20ms
I generally notice this when playing games and a latency variation symbol appears, buffering when streaming, or while trying to work and VOIP apps have issues. This issue seems random, but I do notice it more during the day, could it be congestion? My modem levels look good according to Comcast. Any help is appreciated.
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04-21-2020
04:58 PM
Speeds are normal but latency/jitter is erratic, mostly in afternoon and evening. Makes working, streaming, gaming, etc. very difficult.
www.google.com 1:15PM
Ping statistics for 172.217.14.206: Packets: Sent = 50, Received = 50, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 11ms, Maximum = 192ms, Average = 40ms
Is this something that can be fixed? I've seen numerous posts with the same type of problem but no assurance from Comcast that this is being worked on.
Thanks
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03-28-2020
02:00 AM
Do techs occasionally check in on these forums or is this more for ranting?
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03-26-2020
09:23 PM
Yeah, it's pretty lame. I'd much rather have low and stable latency over crazy, fast speeds, especially for gaming. I don't see the point of 1 gig speeds if my latency is all over the place.
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03-26-2020
03:38 PM
For the past few weeks, I've had unstable latency and jitter in the evening time. Mornings are fine, so its seems like a congestion issue. See examples below: Morning (9:00AM)
Google.com
Ping statistics for 216.58.194.174: Packets: Sent = 50, Received = 50, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 32ms, Maximum = 36ms, Average = 33ms Evening (6:45PM) Google.com Ping statistics for 216.58.194.174: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 34ms, Maximum = 211ms, Average = 60ms Comcast.com Ping statistics for 69.252.80.75: Packets: Sent = 100, Received = 100, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 48ms, Maximum = 161ms, Average = 88ms
Tracing route to google.com [172.217.3.174] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms RT-AC66U_B1-0DA0 [192.168.50.1] 2 45 ms 66 ms 17 ms 96.120.102.141 3 52 ms 33 ms 42 ms 96.110.248.189 4 17 ms 36 ms 51 ms be-101-ar01.seattle.wa.seattle.comcast.net [68.86.96.89] 5 76 ms 23 ms 38 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.86.93.165] 6 14 ms 19 ms 26 ms be-2211-pe11.seattle.wa.ibone.comcast.net [96.110.32.230] 7 64 ms 21 ms 14 ms 50.208.232.242 8 18 ms 17 ms 15 ms 108.170.233.131 9 35 ms 34 ms 21 ms 108.170.233.157 10 51 ms 119 ms 53 ms sea15s11-in-f14.1e100.net [172.217.3.174]
Latency starts on first hop outside my home network; I have tried connecting directly to my modem with the same results as well. I've checked my modem signal levels and those are within range, too. Any help here is much appreciated.
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07-10-2018
02:29 AM
Anyone else out there whose data usage is higher according to Comcast then it should be? I've had 84 GB of data through my router for the month of July, but when I check Comcast's meter, I've used 103 GB. Is there something I'm missing here?
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