About Jgarrison2

Yes, now on my third touch screen trying to resolve same problem. Beginning to regret decision. ... View more

Anyones help would be appreciated on placing private router in Comcast's  DMZ..   For two months now, I've had Comcast's standard configuration working (Internet-Netgear-Private-routers.)  Private cameras were exposed to to internet after configuration setting on panel (Advanced-Comm-Expose Private Router).   Now they've had to replace the panel and it can't find my private router to put into DMZ.   Any ideas? ... View more

Thank you for sharing your experiences.  With the configuration that you now have, can you control your alarm system via the web?  Do the cameras still work.    I wonder what the down side will be with this configuration?  Did you configure the Comcast router to be in a DMZ?   ... View more

On the 2nd day of XHS install, we experienced a power burp and the netgear router starting having Internet  access problems.  First slow response, then none.  Alarm system worked just fine.    So to isolate the problem, I removed the net gear router and Internet access returned.     Without having router admin access to net gear, I cannot manage my own environment.   i will be placing one call to get this resolved, but I don't have much faith on this having a happy ending.  ... View more