Rustyben, now that I have found the best answer,
@Rustyben wrote:
@ellie45 wrote: Yes, yes, yes. It worked perfectly when I pulled the red, white and yellow out of the back of my television in the bedroom. The audio stayed on and I plugged in the red and white wires from the headphones transmitter and can hear the bedroom tv fine with just the headphone or with headphones and tv but I muted the tv. Rusty you must let Comcast know what you did for the hearing impaired community. Jeez. Now I have to switch boxes from bedroom to den. Can I get you an award and Xfinity to but the boxes in the right room. The boxes are mislabeled incorrectly for den and bedroom. Switch names I want the headphones to work in the den.
if you go to https://secure.xfinity.com/profile/#devices and log in, you will see your equipment with current labels. to easily change name 'den' and click the little blue circle to right of the name and change to 'den change' then click on change. then click on the blue circle to right of bedroom and backspace over name and change to 'den'. click save. go back to 'den change' click on the circle again and backspace changing it to bedroom. save.
Now, I need help getting Comcast to do this. Since they didn’t' think of it themselves. This is the best answer. Correct.? Who do I go to.?
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