About cario

Dec 14 2018 update from me. We no longer can do any set hours options for box to turn off. This happened about 1.2 weeks ago for me. So I have to turn off the power - can't choose 1, 4 etc hours.   That's fine but I'm tired of seeing the little paragraph lecture on how we could save xxx hours of power etc if we turn off the box. Why did they take away our choices?   That's corporate for ya!! ha ha   ... View more

Not sure where you can voice your opionion to them. Although I know sometimes I get a " how're we doing" type survey from them and I let em have it! ... View more

Yes! put it back to how it was. I agree.  I don't like the preachy message Xfinity gives when you go to the power saver area about how much energy we can save in a year if we use the power saver bla bla. If they really want us to save energy, why make it set to go off after 4 hours ?( Or 8 hours in your case.) I can still set mine to go off after an hour but it takes work and i have to reset it every dang time. Or if i want to save power right now, i have to click and go through 18-20 steps to do it.  Seems counterproductive. ... View more

SmithClarkSmith- Thanks for your input. Yes i've found that to be true about having to reset it every time to get the 1 hour option. I think Xfinity should should get rid of those options altogether and just have the 4 hour and be done with it! My T.V. remote does have a sleep mode so yes.. i have been using that at sleep time.      ... View more

Redbone- Yeah the agent on the phone said it changed nov 2017 but I am experiencing the same as yourself. What's the deal?  Oh well....    ... View more

Redbone- you are saying what I've been thinking but too chicken to say out loud.   NO CLUE!! ha ha Some agents are knowledgeable and some aren't.   Wish i could cut the cord completely .... Am thinking about just keeping internet service as there is no one else who offers it where I live .   GAH!! I'm a gosh darn T.V. addict... ha ha   Hey- venting is good for the soul... No apologies necessary.             ... View more

Redbone--- I just now saw on a post above from RobertWY that  they are phasing out the 1 hour option ( as I feared). See his link .. ... View more

RobertWY- thanks for the link .... I just now saw it...  ... View more

Hope you can get a better answer than I did! Please let me know what happens!! ... View more

I'm not sure Redbone12. I keep testing to see if it really does shut off after 1 hour by going to power saver and shutting it down .   Then I wait 5 mins, turn T.V. back on and start all over again.And it works but I get the feeling they are trying to phase the 1 hour choice out.     I use the 1 hour shutoff feature mostly when i go to sleep at night. That's when I turn on a music channel really low and fall asleep to it.    Good luck to you!     ... View more

UPDATE .....   It reverted back to 4 hours for the power saver. I called comcast and explained. They said it reverted to 4 hour only in Nov 2017. Hmmmm . That's interesting since I just started having this problem in May 2018. I did a test. I shut off T.V. using " all power" button. Waited 10 mins. Turned it back on etc. There was the usual caption that I'd saved 10 mins of power etc. And AGAIN I clicked on the info button to the right of that caption. I got the choice of having the power go off after 1 hour or 4 hours again. so far it's working for the 1 hour option. .   ... View more

It's about 6 yrs old I think   . I think i'ts O.K. now.   After It went off after 4 hours 1 day, and I turned T.V. back on, the caption read" you saved 4 hours energy... bla bla.   And to the right of it there was  " info" . I clicked on it and it showed me something about power preferences.   When I clicked on THAT, it gave me the choice of power saving after 1 or 4 hours.   ... View more