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About stseng99
since
12-03-2012
09-04-2019
stseng99
Frequent Visitor
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09-02-2019
08:44 PM
Hello, I'm hoping to get some help with my intermittent connection. I own a MB8600. Quite frequently, I lose connection for a few minutes at a time. I've had this problem for as long as I can remember, but sometimes it is more noticeable than others. Looking at my logs, I've always had difficulty with consecutive T3 timeouts while ranging on upstream channels. In the past, I've used coax splitters to bring down my downstream power levels to the recommended levels, but that seemed to make my connection more unreliable. So now, My modem is connected as directly as possible to the Comcast coaxial line that enters my home. Although it throws out a ton of errors on my modem log, at least my connection is usable for my most important needs (not for online gaming though). I am hoping to be referred to a Comcast technician to evaluate my line quality from their end.
Here are my signals:
Connection
Startup Sequence
Startup Step
Status
Comment
Acquire Downstream Channel
567000000 Hz
Locked
Upstream Connection
OK
Operational
Boot State
OK
Operational
Configuration File
OK
Security
Enabled
BPI+
Connection Status
System Up Time
1 days 03h:50m:38s
Network Access
Allowed
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Freq. (MHz)
Pwr (dBmV)
SNR (dB)
Corrected
Uncorrected
1
Locked
QAM256
39
567.0
8.9
39.2
2124
4326
2
Locked
QAM256
17
435.0
7.1
38.7
3397
4877
3
Locked
QAM256
18
441.0
7.3
38.7
3452
5324
4
Locked
QAM256
19
447.0
7.6
38.7
3428
4863
5
Locked
QAM256
20
453.0
8.1
38.7
3214
5315
6
Locked
QAM256
21
459.0
8.3
38.7
3082
4818
7
Locked
QAM256
22
465.0
8.6
38.5
3148
5122
8
Locked
QAM256
23
471.0
9.0
38.6
2963
5054
9
Locked
QAM256
24
477.0
9.5
38.9
2812
4766
10
Locked
QAM256
25
483.0
9.7
38.9
2775
4849
11
Locked
QAM256
26
489.0
10.0
38.9
2671
4759
12
Locked
QAM256
27
495.0
10.4
39.0
2622
4679
13
Locked
QAM256
28
501.0
10.4
38.9
2532
4707
14
Locked
QAM256
29
507.0
10.5
39.2
2393
4525
15
Locked
QAM256
30
513.0
10.2
39.0
2525
4591
16
Locked
QAM256
31
519.0
9.9
39.2
2400
4520
17
Locked
QAM256
32
525.0
9.9
39.3
2147
4442
18
Locked
QAM256
33
531.0
10.0
39.1
2142
4346
19
Locked
QAM256
34
537.0
9.8
39.0
2165
4606
20
Locked
QAM256
35
543.0
9.4
38.9
2256
4335
21
Locked
QAM256
36
549.0
8.1
38.3
2130
4149
22
Locked
QAM256
37
555.0
8.6
38.7
2050
4268
23
Locked
QAM256
38
561.0
9.1
39.0
1919
4094
24
Locked
QAM256
40
573.0
8.9
39.1
1956
4116
25
Locked
QAM256
41
579.0
8.7
39.1
1883
4299
26
Locked
QAM256
42
585.0
8.8
39.2
1888
4314
27
Locked
QAM256
43
591.0
8.5
39.1
1879
4019
28
Locked
QAM256
44
597.0
8.5
39.2
1960
4156
29
Locked
QAM256
45
603.0
8.1
38.9
1867
4015
30
Locked
QAM256
46
615.0
7.7
39.1
1752
4075
31
Locked
QAM256
47
621.0
7.9
39.1
1763
3887
32
Locked
OFDM PLC
48
685.0
7.4
15.1
7632608
0
Upstream Bonded Channels
Channel
Lock Status
Channel Type
Channel ID
Symb. Rate (Ksym/sec)
Freq. (MHz)
Pwr (dBmV)
1
Locked
SC-QAM
1
5120
17.3
38.8
2
Locked
SC-QAM
2
5120
23.7
38.8
3
Locked
SC-QAM
3
5120
30.3
38.3
4
Locked
SC-QAM
4
5120
36.7
48.8
Here is my log:
16:31:33 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:31:33 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:32:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:32:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:33:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:33:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:33:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:33:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:33:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:33:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:33:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:33:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:21 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:21 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:22 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:22 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:22 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:22 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:22 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:22 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:35:22 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:35:22 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:36:09 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:36:09 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:36:09 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:36:09 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
16:36:53 Mon Sep 2 2019
Warning (5)
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:4e:8d:6d;CMTS-MAC=00:01:5c:63:b6:4d;CM-QOS=1.1;CM-VER=3.1;
16:36:53 Mon Sep 2 2019
Warning (5)
Dynamic Range Window violation
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