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About bluebird51
since
02-20-2004
bluebird51
Regular Contributor
130
Posts
9
Kudos
0
Solutions
05-30-2020
08:57 PM
2 Kudos
Waited for tech to come Friday 29 may he came to exchange a DVR box to a regular box. After much delay and he decided to do other things to outside equipment when all he was supposed to do was swap a box I had to cancel appointments, finally he gave me my reg HD box said he'd wait until I got it got set up as I was setting it up he LEFT.!!!!.. My box could not be activated kept getting it had to be rehit even advanced repair could not fix.. Had no Tv until advanced repair sent another tech sat morning between 8-10:00 to fix what other tech never did and should have never left a customer hanging.. New guy He fixed it very quickly...Other tech NEVER should have left.... Poor business on his part.. New tech that came today was GREAT and I hope someone tells him that , I did..Even other tech did not wear a mask, this guy did..KUDOS TO HIM,, he came sat between 8-10:00...
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05-28-2020
07:36 AM
How to return equipment if comcast not open??? Nothing on Tv not worth paying for something not needed anymore?
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05-28-2020
07:34 AM
How do I get credit fro DVR when comcast is not open??? There is nothing on TV so not worth having.. Plus comcast refuses to help lower my prices as it jumped up 30.00. So need to return box!!
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05-06-2020
03:46 PM
Thank you but I do not watch showtime....Main interest is to lower bill???? What are contract prices are they lower? And what does comcast do if someone moves?? Do people still get penalized?
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05-05-2020
06:54 AM
I have replied each time, seems comcast will not do anything!! TY
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05-02-2020
12:07 PM
1 Kudo
well emailed a so called higher up. She stated I had a two year contract which is NOT TRUE.. Have the proof...Unbelievable
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05-02-2020
06:53 AM
1 Kudo
Well they say no help. Sign a two year contract then have it go up the second year, you call that a contract. Plus if you move they are going to charge you over 230 to break it..If I move out of town what does one do!!
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04-28-2020
06:32 PM
1 Kudo
I need help here with my new bill which increased!! Is comcast listening?? do they care at all.. Please respond.. Talked to a comcast rep who refused to help!!
Thank You
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04-27-2020
07:48 AM
3 Kudos
I have been with comcast for 38 Years!! ( have moved but in same area).. I see now my bill has jumped up in price..The customer rep said there is nothing that can be done and if I get into a contract it will remain at a diff price for a year then go up the second year.. How can a 2 year contract change in price, thats insane.. That is not what a contract is!!! You sign a contract it should NOT go up at all.. I am a senior only on soc security only watch CNN, Abc, Nbc and tape with My DVR....What can be done here to lower my rate. Its going up and comcast will not do anything!! New people come in at a low rate but existing customers get nothing....Its all up and up with comcast.. I also have internet. Can comcast lower my bill ....Please..I'm willing to remain at same price that was last months bill if need be.. But not newer higher rate...next bill..
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04-15-2020
04:57 PM
Seems comcast internet is very slow with other websites including their own.. ARE THEY CUTTING SPEEDS TO CUSTOMERS?? Or is there an issue we are not being told about... Pay so much for comcast..Not a happy customer and have been with them for over 35 years!!!!!!! But have moved around locally not sure if thats still on file....I question myself Why do I stick with them!!!
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03-25-2020
02:49 PM
I tried it from Xfinity sight which I NEVER use..Seems okay..How do you rebuild mac acct.. Also have noticed on here people with similiar issues?
TY
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03-25-2020
12:45 PM
I go on mac mail. Write a message and /or respond to one like just now.. Starts looking like its sending then it goes to the outbox ,stays there eventually it goes...Started doing this past couple weeks.. Even at one point said try a different server you get this big drop down message....Something is not working right here with comcast....
I never use comcast online site to send mail. Only use mac mail...though obviously it goes through their servers.
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03-23-2020
02:53 PM
Past couple weeks I send an email it goes in the outbox sits there and EVENTUALLY goes, sometimes not. Using Mac Mail on imac never had the issue before... Plus it seems comcast went down for a few seconds today but back up... I find this slowness in sending Quite annoying....Paying big bucks to comcast this should NOT happen..TY
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03-11-2020
11:20 AM
I do not feel it has to be on the webmail Xfinity website if I never get my mail there? It never was that way before when it was pop. It only came though to mac mail.There was no need to keep checking your website... If I do not delete some emails and I go to Xfi nity my mail is there as well. It should not be unless I want to use your site to acess my mail if I'm traveling....
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03-11-2020
10:28 AM
I'll have my email @comcast.net....So basically there is no need to have it on their website since like you said if I was out of town and wanted to get my emails I can go on a computer and see them...I do not do that and have no need to.. So if I delete the email I will still get my mail on mac mail from the comcast server but no need to keep it on comcast website? Correct
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03-06-2020
08:05 AM
Been using MAC mail on my imac for a long time.. I get my mail through that.. I DO not use the comcast site to get my mail though it seems my email is coming through to there as well. Can I delete that acct so I only get my email on my mac mail acct.. Bottom line is its showing up in two places when I have no use for it on comcast site.. If I delete the acct on comcast, will I still get my mail through mac mail as I always have....Seems silly to have mail coming in both places!
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09-13-2019
06:11 PM
X1 seems very slow when connecting to channels and on DVR there were bars when trying to avoid commercials but that is gone why?? and why am I getting lower offers for my service
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