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About NormAtHome
since
09-11-2012
11-06-2019
NormAtHome
Regular Contributor
420
Posts
42
Kudos
4
Solutions
11-06-2019
08:56 PM
I'm still having all kinds of problems with streaming even using the TVGo version, when it plays it's fine but it stops, sometimes for 3-4 minutes and then starts again.
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11-05-2019
08:19 PM
Another question, among the options you give to fix the problem you mention playing the TV Go version; as I look at that I see that while the On Demand version is 62 minutes the TV Go version is only 43 minutes, why exactly is that?
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11-05-2019
04:02 PM
What about the message I got saying "Your internet connection is not string enough to stream uninterrupted videos"? Also I tried calling Comcast and when I told the automated system that I was having internet problems I got an auitomated message saying there was an outage in my area and they would text me when it's fixed? I'm in NJ and we have have at least one bad storm in the last week where power and wires were down in neighboring towns but not really by me, could we have a bad wire at the pole or house that's causing a signal strengh issue?
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11-05-2019
03:46 PM
And another question, why is Comcast taking out the pictures of the problems and messages I'm attaching?
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11-05-2019
03:44 PM
I'm not 100% sure of that, I was at the end of watching this weeks episode of Bluff City Law which was working way better than the previous show I was trying to watch (9-1-1) and there was a message "Your internet connection is not strong enough to stream uninterrupted video".
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11-05-2019
10:09 AM
1 Kudo
Starting yesterday streaming to my PC (Windows 10 x64, Intel i7-6700K, 32gb ram, Chrome (Latest Version), Nvidia GTX 980 (latest drivers) with ethernet connection to my router) has been incredibly bad. Every single show has been like this; I've rebooted my Modem / Router and computer multiple times and nothing helps. This has got to be an Xfinity problem?
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05-08-2019
06:03 PM
There are several threads regarding this problem and in at least one ComcastDan acknowlaged that it was a widespread Comcast issue and that it had been refered to the technical team for resolution. Well, apparently it's happening again.
Just for the record, I am at home on a desktop computer running Windows 8.1 attached to my router by an Ethernet cable.
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03-09-2019
08:45 AM
I had this happen again, here are some screen shots:
What is causing this and how to I get it to stop?
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02-24-2019
05:00 PM
Ken:
My device is a regular desktop computer running Windows 8.1, connected to my router by ethernet and I'm using Google Chrome as my browser. This problem was incredibly annoying for about a week; it peaked the day of the supoerbowl and continued for three or four days and then it slowly seemed to fix itself and become less frequent. As of now it seems to corrected.
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02-05-2019
09:46 AM
Also, now I'm trying to watch Manifest and every few minutes it keeps getting stuck for 30 seconds to a minute before starting again. Also otherwise internet appears to be working fine.
And now "Well that didn't go as planned..." and "We're having trouble playing this recording. We checked for this program On Demand but, unfortunately, it is not available. Please try watching another program."
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02-05-2019
09:41 AM
It's not to say that these problems haven't happened sporadically but the last week I'm lucky if I can watch a single show without a problem. Last night after three or four tries I finally managed to get through the 4th episode of True Detective Season 3 Episode 4. But so far today I've had to start watching yesterdays episode of Manifest 3 times from the beginning, at first I was getting "This video cannot be played Error Player, vodStreamheartbeat.400"; I power cycled all my equipment and rebooted my computer and was able to get a little more than halfway through when I now get a message something like "This video may no longer be available".
Everytime something goes wrong I end up having to watch the show from the beginning; does anyone have an idea what's going on and how to fix it?
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